Hotels.com: Travel Booking

4.8
549K reviews
10M+
Downloads
Editors' Choice
Content rating
Everyone
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About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP
Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU
- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP
- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.


OUR APP IS YOUR PERFECT TRAVEL COMPANION
- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Updated on
Apr 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
528K reviews
Abi Bryski
April 27, 2024
I like the APP a lot. Easy to use. They are in affiliation with Expedia and VRBO so your rewards work for all three popular apps. They have a huge inventory with lots of amazing information. Not 5 stars for one issue: if you cancel a non refundable booking you will not get rewards. You will still be charged. So I don't understand the point in canceling and after reaching out to customer service was told they even didn't quite understand that policy. At the very least inform users of this.
4 people found this review helpful
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Kevin Doory
April 24, 2024
App is garbage. Says not connected to the internet when you click on a property to book. Have updated the app, reset my phone, changed from wifi to cell. Nothing works. Can view my account and past trips as well as searching. But want to I don't know, book a hotel room? Not connected to the internet huh? That's on their end. Posting this review why their app says I'm not connected to the internet. Complete garbage app.
6 people found this review helpful
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Hotels.com LP
April 24, 2024
We’re sorry you’re having issues with the latest update. We are working hard to improve the new experience and appreciate the feedback you’ve provided. Please keep an eye out for upcoming improvements and features.
Jp Saucier
April 27, 2024
I travel a lot both on business and for pleasure and I have been using this app/website for over 10 years. One thing that I have learn is that you are better to book directly with the hotels and spare yourself many problem. Also, you'll spare the hotel heavy fees. The app is practical but isn't worth it. Pay more, get less, customer service is kind but most likely won't help you in the end of you need them.
3 people found this review helpful
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Hotels.com LP
April 27, 2024
We’re sorry you’ve had such a frustrating experience. Unfortunately, we need additional details to be able to investigate this further – please reach out to our direct support channels at service.hotels.com with your feedback, so we can investigate and work to improve or address this issue. Thank you for letting us know.

What's new

We continue to update our app to help you find your perfect somewhere.