T P
The plane had a smaller group, more friendly service and less stress on the toilets, less smell, great food and reasonable amount of room in the chair. The pilots did a great job keeping the turbulence to a minimum so that we could eat in comfort. Great job JAL. First time flying with you!
Michael H.
Like it seems some other Japanese websites does not work properly and you go around in circles & never able to complete. I spent 40mins trying to book a simple domestic Osaka to Tokyo but could never complete. Mostly due to fact putting in country for phone no. -it was a locked screen, would not advance beyond Antartica & could not to any other countries - me Australia, close but no cigar. After circular rigmarole went to ANA & it was done in 2mins! Info on app OK as to showing seats etc
7 people found this review helpful
T H
- Flag inappropriate
- Show review history
Just like the JAL webiste, this app is so archaic and clunky. Why do I have to log in twice just to check my mileage points? Why do I have to jump through so many different webpages to find basic information?? JAL's online services are so stressful to use and a time vampire.
4 people found this review helpful