4.5
21.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The JAL app is now available for all flights and for both JMB and non-JMB members. Please download the JAL app to make reservations and purchases for all flights.

<Main functions>
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.

Information of JMB member is displayed (when logged in).

2.Reservations
You can make reservations for all flights.

3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.

4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.

5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive
Updated on
Mar 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App info and performance, and Device or other IDs
This app may collect these data types
App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
20.9K reviews
Michael H.
December 12, 2023
Like it seems some other Japanese websites does not work properly and you go around in circles & never able to complete. I spent 40mins trying to book a simple domestic Osaka to Tokyo but could never complete. Mostly due to fact putting in country for phone no. -it was a locked screen, would not advance beyond Antartica & could not to any other countries - me Australia, close but no cigar. After circular rigmarole went to ANA & it was done in 2mins! Info on app OK as to showing seats etc
10 people found this review helpful
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T H
January 31, 2024
Just like the JAL webiste, this app is so archaic and clunky. Why do I have to log in twice just to check my mileage points? Why do I have to jump through so many different webpages to find basic information?? JAL's online services are so stressful to use and a time vampire.
9 people found this review helpful
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T P
March 15, 2024
The plane had a smaller group, more friendly service and less stress on the toilets, less smell, great food and reasonable amount of room in the chair. The pilots did a great job keeping the turbulence to a minimum so that we could eat in comfort. Great job JAL. First time flying with you!
3 people found this review helpful
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What's new

Thank you very much for using the JAL app.
***Ver5.3.38***
・We have improved the design to make it easier to check mileage-related information.
***Ver5.3.37***
・In order to make reservations earlier, the reservation start date for domestic and international flights is changed to 360 days prior to departure.
*Effective from reservations made on March 26, 2024.
***Ver5.3.36***
・Minor fixes.
***Ver5.3.35***
・Notification was updated.
***Ver5.3.34***
・The Terms of Use was updated.
・Minor fixes.