Michael H.
Like it seems some other Japanese websites does not work properly and you go around in circles & never able to complete. I spent 40mins trying to book a simple domestic Osaka to Tokyo but could never complete. Mostly due to fact putting in country for phone no. -it was a locked screen, would not advance beyond Antartica & could not to any other countries - me Australia, close but no cigar. After circular rigmarole went to ANA & it was done in 2mins! Info on app OK as to showing seats etc
10 people found this review helpful
T H
- Flag inappropriate
- Show review history
Just like the JAL webiste, this app is so archaic and clunky. Why do I have to log in twice just to check my mileage points? Why do I have to jump through so many different webpages to find basic information?? JAL's online services are so stressful to use and a time vampire.
9 people found this review helpful
T P
The plane had a smaller group, more friendly service and less stress on the toilets, less smell, great food and reasonable amount of room in the chair. The pilots did a great job keeping the turbulence to a minimum so that we could eat in comfort. Great job JAL. First time flying with you!
3 people found this review helpful