When to Expect Charges
Once you place an order, charges generally post to your credit/debit card within a few days. Check your receipt in the Purchase History section of your account to see if your card has been charged or the exact date your credit/debit card was charged for your purchase.
Please note, if you cancelled your order within the first 24 hours, rest assured that your credit/debit card has not been charged. Any line items on your statement are only authorizations.
Charges and Cancelled Orders
If you believe you were charged for an order you cancelled, please verify that your order was cancelled in your Google Checkout account. Here's how:
- Sign in to your account at https://checkout.google.com/.
- On the Purchase History page, click View Order next to the order containing the item you'd like to review.
- If your order has been cancelled, the order details should read Your order has been cancelled.
If your order has been cancelled, the pending amount that you've noticed on your credit/debit card statement is only an authorization, not an actual charge.
If your order details do not reflect cancellation, or if you're waiting for a refund, learn more about cancelling your order directly through the seller.