sanjiv kumar
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All of a sudden, app has stopped responding. Unable to access on mobile. Goes into a hang after pin is entered. Statement "shield running at half-integration" pops up. But have not been able to log in for over a month. Before that all was well. Have been writing to SCB, I don't think their technical team knows what is wrong. They keep repeating the same steps and questions despite my multiple responses.
9 people found this review helpful
Standard Chartered Bank PLC
July 20, 2022
Hi Sanjiv, we are sorry to hear that. Request you to please uninstall and reinstall the latest version of SC Mobile app. If you still face any issues please send us a message via DM on Twitter @stanchartHelpIN or inbox to our Facebook page Standard Chartered India with the case ID GOO22_841467 and our team will assist you further. ~KC
Komal Sakpal
I was noticed to change my password before 20th April but when I was trying to change password it never loaded and took forever hence I uninstalled the app and installed it again. But now, even after entering valid credentials it doesn't let me in. After using forgot option it again indicates that I am existing customer and I should use their forgot credentials option. Pathetic app!!
1 person found this review helpful
Standard Chartered Bank PLC
April 20, 2024
Hi Komal, this is not the experience we would like you to have. We request you to kindly fill in your details in the following link with the reference number GOO24_1450552 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~SF
Kumar Pratap
Total scam guys. Never ever opt for SC bank credit card or any other services. I was told no charges joining/annual, and later they charged me before even using the card for any payment. Customer service is the worst of all. Poor UI design. Interface developed by students would be better.
1 person found this review helpful
Standard Chartered Bank PLC
April 24, 2024
Hi, we haven’t heard from you since our last message. We request you to kindly fill in your details in the following link with the reference number GOO24_1447293 https://www.sc.com/in/hereforgood/apply/ and we will get in touch with you. ~PN