Today, companies of all types want faster and better insight into their operations. This growing demand for operational intelligence has given rise to a new, "smarter" variety of business process management suites (BPMSs).
An intelligent BPM suite provides the functionality needed to support more intelligent business operations, including real-time analytics, extensive complex event processing (CEP) and business activity monitoring (BAM) technologies and enhanced mobile, social and collaborative capabilities.
Dubbed ‘iBPMS” by Gartner Group, who describes the intelligent BPM Suite as having 10 core components:
A process orchestration engineA model-driven composition environmentContent interaction managementHuman interaction managementConnectivityActive analytics (sometimes called continuous intelligence)On-demand analyticsBusiness rules management (BRM)Management and administration for the suite’s technical aspectsA process component registry/repositoryAn intelligent BPM suite provides the functionality needed to support more intelligent business operations, including real-time analytics, extensive complex event processing (CEP) and business activity monitoring (BAM) technologies and enhanced mobile, social and collaborative capabilities.
The co-authors of this important book describe various aspects and approaches with regard to impact and opportunity.