Minha Claro Residencial (NET)

3.7
730K reviews
10M+
Downloads
Content rating
Everyone
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About this app

NET is now at Claro

Minha NET services can now be found at Minha Claro residential!

With the Minha Claro residential app you have self-service in the palm of your hand! Access key services quickly and easily.


See some of the features you will find here:

INVOICE

Do you want practicality?
In the Minha Claro residential App you can view the payment status of your invoices, in addition to issuing the barcode to pay them at any time. You can also generate and share the 2nd copy (PDF) of your invoice.

SUPPORT AND TECHNICAL VISIT

Identify and repair problems with your products through "I Need Help" and, if your problem persists, schedule an in-person visit with a technician.

Did an unforeseen event arise hours before the visit? No problem! In addition to checking the Visits already scheduled, you can reschedule or cancel them wherever you are.

AND ALSO

You can share or change the name and password of your Wi-Fi networks, configure how you receive your invoice, in addition to accessing the benefits that only Claro residential customers have.

We want to know what else you would like to have in the Minha Claro residential App. So please don't forget to rate us and leave your comment.

Access Minha Claro on your Wear OS device!

Pay your residential bill
Check the sign of your products
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
726K reviews
Scott Hansen
March 23, 2021
Worst internet experience ever. App makes no improvements. I bought 240 service. My chip from Tim provides faster speeds. In response to Claro's response below. I enter their app two or three times a day. The options to reset the wifi are limited. If there is an additional issue, it wants to schedule a technician; but the technician who comes say I should switch to OI; because the cable from Claro is too old and I shouldn't expect more than 7 MB when I contracted for 240. I finally called to cancel; of course they wanted to charge a fine for canceling. I reciprocated with an offer to fine them for not delivering what I paid for.
78 people found this review helpful
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Claro S/A
March 23, 2021
Olá, Scott! Você já tentou realizar um autodiagnostico pelo app? Orientamos que acesse o menu de suporte e clique em “Preciso de ajuda”. Ele te dará alguns direcionamentos que podem ajudar bastante! Se achar necessário, pode também agendar uma visita técnica. Conte conosco! Minha Claro Residencial (NET) - Internet, fatura e autoatendimento
A Google user
October 16, 2019
Horrific, the application is useless in practice, only serves when you should pay the invoice, other than that can not solve anything by the app. And very ironic that the biggest advertisement and that about auto service and digital invoice, which is by far the worst quality after the current customer service with "specialists", and this current "automatic" system. Do not presume more of app or attendants since it is useless to settle with either of them. I wish I could evaluate with -5 stars.
107 people found this review helpful
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Claro S/A
October 22, 2019
Hi, João! We're sorry you feel that way. In our app, you can check current and past invoices, do analysis of your internet or TV, request for technical support, set up your WiFi network, and much more. You can also contact us through www.claro.com.br/atendimento/fale-com-a-claro. Minha NET agora está na Claro - Internet, fatura e autoatendimento
Gustav F.
July 14, 2021
This app reboots my phone at least once a week and it's freaking weird. When it boots back on this app is open on the background and everything else crashes. And I don't even open it. This is a terrible app anyway so this is just a freaky detail. I'll choose another provider soon. To the reply: I don't even have to use the app. The phone restarts by itself and the app opens. Uninstalled it and the problem was solved.
37 people found this review helpful
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Claro S/A
July 19, 2021
Olá, Gustav! Agradeço por me retornar. Para que eu possa verificar melhor o que vem acontecendo, por favor, me encaminhe esses detalhes através do https://minhaclaroresidencial.claro.com.br/atendimento/fale-conosco-prospect. Vou analisar essa situação e te ajudar! Minha Claro Residencial (NET) - Internet, fatura e autoatendimento

What's new

Com o aplicativo MCR, você tem a facilidade de acessar sua fatura, além de desfrutar de uma variedade de recursos adicionais. A cada atualização, estamos introduzindo novas facilidades e serviços para melhor atendê-lo.
Aqui estão nossas últimas adições:
• Agora, com o Claro Token, você terá ainda mais segurança ao solicitar serviços através da central de atendimento, de forma rápida e segura.
• Acesse agora mesmo e experimente a agilidade no atendimento e na resolução de suas necessidades.