SulAmérica Saúde

2.9
105K reviews
1M+
Downloads
Content rating
Everyone
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About this app

It was thinking about your well-being that SulAmérica gathered all information about your health insurance in one place. Have your virtual card and that of your dependents in the palm of your hand. Explore our referenced network of hospitals, laboratories and doctors. And with just a few clicks you can schedule appointments and request refunds.

Cool huh?
But the SulAmérica Saúde app goes far beyond medical reimbursement requests, access to the referenced network or your digital card.

Know more about:

Emergencies
In the app you have an emergency button and have quick access to emergency rooms by location. You can also request guidance in cases of medical emergencies.

Medical insurance
You have access to a list of all doctors that are part of our referenced network.

Scheduling and authorizations
You can schedule medical appointments and authorize procedures.

Online medical care
You can request online medical care (on-call or specialist) or telephone guidance.

Telemedicine
You can benefit from telemedicine; an advanced process for monitoring patients, exchanging medical information and analyzing the results of different exams.

Digital wallet
Your virtual card and that of your dependents always at hand. You can also email them when needed.

Referenced network
You can create a list of favorites with doctors and preferred partners from the referenced SulAmérica Saúde network. In addition to having access to a map that guides the fastest way to them.

Request and consult refunds
You can consult, even in advance, and request reimbursements for medical consultations or procedures. In addition to monitoring and receiving notifications whenever an update occurs in the process.

Special Medicines
You can request and have access to special medications (chemotherapy and immunobiological).

Discounted Medicines
You can consult pharmacies in our accredited network and have access to the list of medicines with discounts of up to 65%.

Information and registration
You have access to the service history (yours and your dependents) and have quick solutions such as: 2nd copy of ticket; cadastral change; usage statement and general information about your health insurance; income statement (income tax); and data from your digital ID and your dependents.

And more
Psychologist on the screen; healthy living tips and useful links; information on the conscious use of your health insurance; ask questions about your health insurance.

Download the SulAmérica application now, have access to the benefits of your health insurance and take advantage of a tool that will bring much more convenience to your day to day.
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Audio
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
105K reviews
Leandro Francischetti
March 3, 2024
Has the card number and all needed info, but it's as slow as a slug (no, I think they are faster than the app). If I ever need any information other than my card number to get attendance in an emergency, I'll be dead waiting for it to load...
3 people found this review helpful
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SulAmérica Seguros
March 5, 2024
Olá Leandro. Seguem algumas dicas para melhorias no app. Realize a limpeza de Cache e entre com o CPF. Se possível, gerar nova senha. Caso a dificuldade persista, nos envie detalhes através do link https://portal.sulamericaseguros.com.br/mobile/ para localizarmos seu cadastro e te ajudarmos? Obrigada pela compreensão, Atendimento Mobile
Juan José
October 12, 2023
In the emergency video Services, althought the consultation is accepted, no doctor responds. When scheduling an appoinment with a specialist althought it's done, an error msg always appears. In short, the app is only used to search for data from clinics/doctors and the medical card.
5 people found this review helpful
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SulAmérica Seguros
October 13, 2023
Olá Juan José. Sentimos muito pelo inconveniente :( Você pode nos enviar seu questionamento através do link https://portal.sulamericaseguros.com.br/mobile/? Agradecemos antecipadamente pela colaboração e compreensão. Atendimento Mobile
Kenneth Ofori
March 13, 2024
Is very functional and useful
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SulAmérica Seguros
March 14, 2024
Olá, Kenneth! Que bom que está gostando do nosso app, ele foi feito com muito carinho para você, ficamos muito contentes ao ler a sua avaliação, tem muita coisa bacana nele e estamos trabalhando para que sua experiência seja cada dia mais surpreendente! Obrigada 🧡 Atendimento Mobile

What's new

Nesta versão realizamos as seguintes mudanças:
- Melhorias de performance
- Aprimoramentos de segurança
- Correções no processo de busca da rede referenciada
- Permitir envio de documentos necessários no processo de validação prévia de procedimento