Calgary 311

It works pretty good. I like you can easily see the status of your requests. The only problem is you can not see the case number in this screen or even on the detail screen, which shows only the first 6 digits with a bunch of dots after. So if you want to do a follow up there is no way to give them the case number.They need to put that on a single line in the list view, or at least on the details page.

I'm giving it 4 stars because I love it but it DOES have one big problem: if you don't fill in a mandatory field, attempting to submit SILENTLY fails. There is no explanation as to why nothing happens. This behaviour defies user expectations. Typically, apps highlight any mandatory fields in red that still require information. I assumed there was a network error for MONTHS and frequently gave up on creating tickets... then I figured out today what the intermittent issue was. Please fix it so that any empty mandatory fields GLOW RED when a user clicks the "Submit" button before all required information has been entered. Then I'll switch my rating to 5 stars :)

Don't bother with Android - won't work. I installed this to report a specific issue where City infrastructure was crumbling and in need of repair. I was aware of some of the other comments about this App on android so I was very careful to answer all question. No dice. Even with 5 bars the app would not submit. Very disappointed.