Equitable EZClaim Mobile

4.4
1.81K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Equitable EZClaim app allows Equitable Life group benefits plan members to get faster refunds by submitting claims from their Android device. Simply sign-in to your Equitable account, complete the interactive form, take a picture of your receipt and submit. It’s that EZ!

Features

Simple claims process
- Walks you through the claims process and prompts you for the info needed to submit your claim
- Works for any health or dental claim, even if a portion comes from your plan and the rest is paid through your Health Care Spending Account (HCSA)
- Submitting your receipt is as simple as taking a picture

Secure access
- Your information is protected with SSL technology
- Includes support for biometric sign-in, including fingerprint and face authentication

Information at your fingertips
- Check the status of recent claims and review your claims history
- View, save and email your benefits cards
- View your benefit coverage including benefit period and balance remaining, coverage maximums, deductibles and reimbursement levels
- Access your Explanation of Benefits (EOB) statements
Updated on
Nov 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
1.79K reviews
Mylissa Prisner
March 5, 2024
This app leaves a lot to be desired from a UX standpoint. also, in a day and age when most invoices are sent via email, why is an *image* of your receipt required? I was unable to upload the PDF from my provider and had to take a screen capture instead. Two stars, only because it didn't crash and actually completed the submission process. In future, I'll log into the webpage to submit a claim rather than use this app.
1 person found this review helpful
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Matt Young
January 17, 2024
Poor interface and terrible document upload system. Only searches for images, no other document types. Unable to see claims submitted over a week ago as it hasn't updated. Most of the app redirects to a webpage.
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Hannah
January 24, 2024
Terrible app. Often doesn't show claims made. Takes days to show claims made so you don't know if it's submitted or not. Nothing like the other healthcare provider apps. There should be instant line of sight into my submitted claims vs waiting 3-5 days to see if it hopefully shows up. About 2/5 claims never file properly and I have to resubmit it over a week later and then wait another week to see if it will be accepted and paid. Terrible design and service.
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What's new

What's new in version 3.3.3
- With a renewed commitment to client focus, we're proud to unveil our new brand expression that embodies our core beliefs, purpose, and culture.

Thrilled to continue supporting you with our mobile app reflecting Equitable's new brand expression.