4.2
233K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
228K reviews
Evis Vasiu
March 30, 2024
Because there's no English option and I don't speak German, previously I had to screenshot the app several times and translate each menu by Google lense. It worked at least. Now, with new update, even the screenshot option is disabled. Thanks for me making me finally decide to leave O2.
1 person found this review helpful
John Doe
February 20, 2024
I can only concur with one of the other reviewers: website in a fake app. Bad UX, less information and way less intuitive than the app that existed before and those screenshots are still shown here, one that had a Connect review result of "überragend". This one would get "miserabel".
5 people found this review helpful
Telefónica Germany GmbH & Co. OHG
February 21, 2024
Hallo John Doe, danke für deine Bewertung. Schade, dass du mit der neuen Mein o2 App unzufrieden bist. Unsere Techniker:innen arbeiten bereits an einer Lösung, damit alle Informationen in der App korrekt angezeigt werden.
Jan Daniel Beese
March 28, 2024
Where is there now only a 2x2 Widget? This used to have so many better options, why remove them all for just one lousy format? And why did you make the UI so ugly now? Or open up a browser when logging in the first time? Everything about this update is a good example of how not to do an update. Also, if the widget box is now a static colour, allow us to give it transparency. No one wants an ugly black box on their screen
2 people found this review helpful

What's new

Dieses Update beinhaltet kleinere Verbesserungen und Bugfixes