Raiffeisen E-Banking

App which doesn't feel native at all. Most fields such as settings feel more like a clunky website than an app. Requiring an additional app to validate the login seems completely wrong. Same for the debit card which requires a separate 3rd party app. Language always reverts back to German even though I'm primarily French speaking. It's because of apps like this that people turn to NeoBanks. Raiffeisen surely has enough funds to hire decent app developers ans UX designers. Still, it works OK.

For my usecase (one account that isn't shared), the app's functionality is alright. It used to be borked on every level, but it seems to work quite well now : Fingerprint login works properly (unless you change the settings on your phone, which deactivates fingerprint login for safety reasons) Payments, account management, etc., work like the website, no real gripe here. There are two things that DEFINITELY need to be fixed : - There is absolutely no way for me to have the language default to either english or french. Everytime I login - with fingerprint or manually - it defaults to german. Of course you can change the language after logging in, but it's very tedious and, honestly, how hard is it to implement that properly ? - I see no way to manually input a payment slip. Mobilescan doesn't work properly (come on guys, fix the app being stuck in portrait already), and Mobilescan opens up automatically whenever you tap on "scan a bill" or "use an optical scanner". It's very annoying to have to open up your computer because your phone just doesn't want to read a bill... - Lastly, not as important as the other two points above, you are pretty much forced to close and restart the app once you logged out - willingly or due to a timeout. PhotoTan just doesn't open up if you try to re-login after a logout, and you're stuck on "login" <-> "you've been logged out" cycle. Those are my biggest gripes with this app, but I don't believe it otherwise deserves the bad score it has, at least for a basic usage. I will update my review once those are fixed.

The most frustrating app I have ever used. There is always something that doesnt work with it. Often, my fingerprint activation doesn't work so I need to reactivate each month; I am a German language beginner so I have set my account to English but any time there is a pop up message from them, it's in German and I can't take a screen shot of the message for security reasons; and when I got a new phone, I had to download the app, which then became a two week process of security issues. Painful.