Verizon Roadside Assistance

3.2
2.06K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Driving across town or across the country, Verizon Roadside Assistance lets you travel with confidence and peace of mind. Designed exclusively for Verizon customers, Verizon Roadside Assistance offers 24-hour emergency roadside service.

The Verizon Roadside Assistance mobile application has been carefully designed to make requesting assistance faster, more accurate, and convenient.

Functions:
• Request assistance for a mechanical issue, dead battery, flat tire, out of fuel, lock out, and more
• Use GPS, maps and satellite to pinpoint the vehicle location
• Follow a dialogue assisting you in diagnosing the problem and requesting appropriate service
• Retrieve confirmation service is on the way and the estimated time of arrival
• Your Verizon Roadside Assistance membership confirms eligibility for roadside assistance under your plan.

The app is free to use with Verizon Roadside Assistance.
Updated on
Dec 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.2
2.05K reviews
Craig Lindberg
July 2, 2020
I'm very stingy with my 5 star ratings, however I have to say the few times I have had to use it were pretty easy. There were couple times I ended up canceling help request because it was going to take the person very long time to arrive. Can't put that against verizon since they're just the middle man, although adding more service technicians to the network would help. Other than that, the app works just fine. *Don't let this make you too confident Verizon, I still expect more 😆*
31 people found this review helpful
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Sherm Life
September 24, 2022
The service has not been 1 star, but the app absolutely has been. Stranded in the side of the road, app continously crashes. No update, cleared it, did everything possible. Shame on Verizon for not having another way to access from within your online account. When you call, you get told repeatedly to download the app, and then sent s link to continue in the app that doesnt work. When you actually get the service it has been helpful, but the app is a nightmare.
31 people found this review helpful
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A Google user
June 9, 2019
Used it once, worked well. Next time zi tried use it, it was stuck in the last "rescue" andvthere was no way to cancel it. I tried, ut failed. I had to uninstall the app and reinstall. This second instance I gad to call in, gsd a person who couldn't get the address right. Eventually spelled out every eorld in the address to get help on the way. Get a text for an hour and a half out, the driver called and couldn't communicate clearly. Very frustrating. I would avoid the app and just walk home.
12 people found this review helpful
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Signature Motor Club, Inc.
June 10, 2019
Please feel free to email us at ARSMobileProdsupport@allstate.com our team would like to review this issue. Please make sure to have "App Review" in the subject line. Thank you.

What's new

This update is to improve your experience on the locations page so we can get you back on the road as fast as possible.