Jeffrey Zuckerman
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When this app works correctly, it's wonderful. But sometimes, too often, after I select a train and provide all my purchase information, the app says that it cannot complete my transaction then, and tells me to come back another time. Other times, it changes the train I selected before charging my credit card. When the app does these things, it's terrible.
8 people found this review helpful
Matthew Stefancin
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The app used to work...okayish. But the last few updates have made it near useless. Anytime I go to log into my account, it puts up a loading screen, and that's it. Never proceeds to where I can log in, and I can't back out of it. I have to close the program all together. Beyond that, buying tickets works, but it is buggy and not very intuitive. It has detered me from Amtrak as a travel option over the last 2 years because of these issues.
50 people found this review helpful
Karnamohit Ranka
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Cannot book using the app. The problem is I cannot tap on the station to select it, either using the Map option or the List option. Similarly, I cannot look up the status of the train. Similar, tapping error issues. It is frustrating. Edit (updated from 1 to 4 stars): most glitches seem to have been fixed now. Better late than never!
32 people found this review helpful