Adam Davis
The update is horrible. The app never gave me problems and was always able to order or use my rewards. Now, I couldn't even log in until I uninstalled and reinstalled. Then, it wanted to verify my which it never sent the verification email. It took over 20 attempts to get it to send. Once I got logged in my birthday changed, and it wouldn't let me fix it. My cards were gone, and my rewards are missing. After all that, it wouldn't place the order. Never had issues before this update.
15 people found this review helpful
Justin Navarro
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The latest update is a complete failure! It is great that you want to update but updates should be seamless for the user. If it can't be a seamless experience, then don't update. I lost my rewards points, I had to recreate a password, recreate a profile, re-add my cc info, etc. Why would you think this was a good idea? The point of using this app is that I can order my smoothies quickly because I am usually in a rush. Instead I wasted 30 mins trying to get this work before giving up entirely.
13 people found this review helpful
Steve Jenks
Like others, the new app is buggy, missing my rewards (including the $3 for updating the app), and hard to navigate. Had my order ready to go, but then changed my mind so I went back and swapped smoothies, proceeded to check out and it had swapped my store out to one that was "favorited" but in another city that I wouldn't have done that for. So had to order again when I got to my store and they didn't have my order.
13 people found this review helpful