Jacob Watson
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The old smoothie King app was great. This new one has been a terrible experience comparatively. You can't search for specific smoothies, instead you have to look through all of the sections to find what you are looking for. The app is letting me order from stores that aren't even open. And the customer services options are hard to find and very limited. For instance I can't cancel my order even though the store is closed. hoping they bring back some of the old features and I can be reimbursed.
4 people found this review helpful
jh
Gosh this app is awful. It's so unintuitive and there's no search option. They're trying really hard to get you to give them more money for a smoothie that costs a dollar in materials and labor. It deserves the 2.4 star rating. I've lost confidence in smoothie King and won't go there there as often because of the painful ordering process.
3 people found this review helpful
Scott H
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First bug: open the rewards tab, tapping on an offer to open it, but the redeem buttons are below the bottom of the screen. I can drag the pop-up window up to see them, but when I let go they scroll back down and can't be redeemed. | Second bug: go to order, choose a menu category, tap on a smoothie, hit the back button... It goes all the way back to the category selection instead of the smoothie list for your current category.
5 people found this review helpful