Chris Balkema
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This is not a user-friendly app. When I tried to cancel service from the phone number given in the app, AT&T couldn't connect because they were having problems with their service. So I tried chat support in the app, input cancel service, and the message failed to send check internet connection. I tried both on wifi and mobile data. Got the same message. I then typed I would like to add 15 phones and was immediately met with a message to chat with a person. I hate this app and company.
215 people found this review helpful
Gee Kay The DJ
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Terrible!! The app is 98 % worthless. Each time you log in, it never loads! No matter what option or feature you pick, it always says, " Oops, something went wrong, try again later." I have given it way too many chances not to leave a review! AT&T has access to the best technology, programmers, and developers, and this is the product they put out?? Do better AT&T!
38 people found this review helpful
Farrah Stewart
This app is frustrating. It crashes a lot. Signs me out for security reasons randomly. Wouldn't let me update my information or make changes to my plan, insurance etc. my last carrier was a lot more user friendly with their entire set up and AT&T acts as if this is the first day on the job. I'm super frustrated with their service. My phone loses connection randomly and in the middle of using Maps it can't connect. There needs to be an easier way to track a device on your plan. You can do better.
84 people found this review helpful