Carri Coons
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There always seems to be an issues of some kind as far as notification of incoming emails. One update fixes it, the next one breaks it again. Currently the only way I know I have an incoming email is by the email I receive on my personal non jpay email. There is no notification in the app or inbox in the app, but there will be a new email..
4 people found this review helpful
A Nieves
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I'm not getting notifications for any emails. I have to check my personal email to know one came in and can't always do that. The new email icon in the app isn't working either. All the pics and videos sent are blurry, even if I send clear ones from my library rather than taking them through the app. Smh. This company needs to get it together. I emailed jpay with no success.
24 people found this review helpful
Asia Doyle
I can never get in contact with my friend. He is fully cleared for communication, and I can always find his info, but when I go to email him, I can never add his info. The app keeps telling me to 'add inmate'. Even after I've done so several times. This app is a good idea, but this is ridiculous. Thereare WAY too many bugs in this thing. I cant send him money, contact him, nothing. This app is worthless.
14 people found this review helpful