JT A
- Flag inappropriate
- Show review history
The app has improved. However, because I'm using this app mostly for documents, I find it annoying and extremely inconvenient that it opens the PDF files using its own program, which is incapable at best. The page is really small and the zoom function only zooms within that teeny tiny frame. Totally unusable. You still need to download the file in order to view it, which is very inconvenient.
72 people found this review helpful
ASUS Cloud Corporation
April 28, 2022
Hi, James Anabo~About the PDF problem you mentioned. We will fix it on the update in the future. Before that, we suggest you download it to view it temporarily.
Should you have any further questions, please fill in a problem report on our official website.😊
If you need further assistance, please fill in a problem report on our official website.
John Magisano
- Flag inappropriate
- Show review history
Any attempt to open a file results in a "failure". It worked when I first installed it two months ago. Update 12/16/2021: It's better but there are still issues opening certain file types. Excel files are causing the Asus app to crash. Pdfs open but the viewer chosen is terrible. I think the app it trying to do too much. Google drive just downloads a local copy and opens it with the default app. Thanks for continuing to improve the product. Update:. Version 3.10.0.1 prevents me from logging on.
30 people found this review helpful
ASUS Cloud Corporation
January 3, 2022
Hi John Magisano~ To protect your personal information, we hope you can email us at contact@asuswebstorage.com and provide all the details to us via the registered email address to let us help you properly.
V Grof
I have an ASUS laptop which I am very happy with. However, the ASUS Webstorage system has to be one of most confusing and user-unfriendly software accounts/applications I have ever encountered. Among other crazy elements, from time to time within supposed English interactions, I encounter Chinese labels on selection alternatives and touch buttons. Links within the system often lead to completely unrelated pages, often with no way to get back to what one was trying to access.
32 people found this review helpful
ASUS Cloud Corporation
December 20, 2021
Hi V Grof~ About Chinese labels and links problem, could you share a bit more information with us so that we can get to the bottom of this?
Email contact@asuswebstorage.com and provide below details if the issue is not solved: 1. Operation steps 2. The failure time and date (GMT+8) 3. Error message screenshot. Thank you!