FBTO Care app

1.4
2.42K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Quickly and safely arrange your healthcare affairs in the FBTO Care app

Register once via DigiD and then log in securely with your own access code for the FBTO Care app. You can view the app in Dutch or English.

See quickly:
• How you are insured. And who is co-insured with you
• Your reimbursements
• Care costs you incurred and what we reimbursed
• How much deductible you have left

Easily arrange things yourself:
- Your claims. Take a photo and send it in. The money will be in your account within 2 working days.
- Your authorisation for transport.

And did you know that your health insurance card is also in the app? So you always have it within reach!
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, Files and docs and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.4
2.36K reviews
A Google user
November 5, 2018
it's a great idea, but needs improvement ... • it's not 100% clear how to send a file in your download folder - needed to open the file manually and then share it with the fbto app. would have been easier if I could have browsed the download directory and opened the file with the fbto app. • app does not accept cents, so you have to round the declaration amount. the app error message doesn't tell you that, but found out via another review
11 people found this review helpful
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Guido Stefanuto
January 18, 2024
The app is in English and it works well for now. But i find it ridiculous and absolutely short sighted to be required to have your phone AND AN INTERNET CONNECTION to access your zorgpas. What if you are abroad and don't have roaming, don't have your phone, has no battery, data plan, or have no phone signal? Let me be clear: the app doesn't let you log in without an internet connection. Awful idea from people who don't care about the user. Shame i have to wait one year to switch companies
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FBTO
January 23, 2024
Hi Guido, wat jammer dat dit ervoor zorg dat je wilt overstappen. Tip! Maak een screenshot van je zorgpas. Of vraag een fysieke zorgpas aan in MijnFBTO -> https://www.fbto.nl/verzekeringen/service/mijnfbto
Marie Petersdorf
February 8, 2024
The submission of invoices is super nasty and annoying, since the app let you only take a photo when 'light is perfect, invoice is in the center" which never seems to be the case.had to take a photo separately and upload it.
1 person found this review helpful
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FBTO
February 8, 2024
Wat jammer dat hier tegenaan loopt. Fijn dat het met een omweg wel gelukt is. Ik geef je signaal door aan de ontwikkelaars. Groet, FBTO Webcare

What's new

We have fixed a number of bugs.

We update our app regularly. Turn on automatic app updates in your phone’s settings.