Fido My Account
2.9star
44.4K reviews
5M+
Downloads
Everyone
info
About this app
• Track your data usage in real-time and track your airtime, text messaging and long distance usage according to your schedule
• View your bill, and save/print a PDF with full details
• Make a secure payment with your Credit Card on-the-go
• Get 5 EXTRA hours of data –
1 hour, 5 times a month, with all Fido PulseTM plans
• Manage your travel options
• Edit your contact information and billing address without calling us
• Change your method of payment in just a few taps
• Switch up your add-ons straight from your phone!
• Check your network status with Network Aid
• View your bill, and save/print a PDF with full details
• Make a secure payment with your Credit Card on-the-go
• Get 5 EXTRA hours of data –
1 hour, 5 times a month, with all Fido PulseTM plans
• Manage your travel options
• Edit your contact information and billing address without calling us
• Change your method of payment in just a few taps
• Switch up your add-ons straight from your phone!
• Check your network status with Network Aid
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.9
44K reviews
Dave Roy
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November 6, 2023
When it works it's great sadly most of the time it doesn't. In the app store it tells me it's installed. I look for it in my apps drawer and it's nowhere to be found. I literally have to open it from the app store. I've tried deleting and reinstalling and no luck. I just upgraded to pixel 8 pro and have the same problem. It shows the app installed but it's nowhere in my app drawer or search bar
13 people found this review helpful
Fido Solutions Inc.
November 6, 2023
Hey Dave! Tryi typing ''My Account'' in your search bar to find the app! Hope that helps!
- Van
Fwad Malik
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April 14, 2024
This app used to work so great a few months ago. Maybe even a year ago as we'd always be logged in. Lately it just doesn't let me login. I don't understand why they can't fix this. Login is the MOST important thing!! I just get a light blue screen and the app hangs. This is particularly frustrating when trying to use the free hour of unlimited data while away from home. I am happy to report that I've finally moved away from Fido to Bell. Mostly because of the frustration of using this app.
128 people found this review helpful
Fido Solutions Inc.
April 14, 2024
Sorry to read about your experience. If you have unresolved situations, you know where to find us Fwad.
- Van
Raúl Quezada
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April 5, 2024
This is one of the worst apps, if not the worst, I've ever used. The design and layout of the content is nice and organized, but I have one issue that's triggered the 1 star rate: Everytime I log in, the app doesn't go further after entering my credentials. I'd had to uninstall and download the app again several times before I can log back into my account. It's such a hassle, and it's a problem that hasn't been solved even after several updates.
16 people found this review helpful
Fido Solutions Inc.
April 5, 2024
Sorry to hear that :( Please contact us and we'll be happy to help fido.ca/contact
What's new
Improvement and bug fixes.
