Train tickets, travel & times

4.2
16K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Use the Great Western Railway app to plan your next journey and book train tickets with ease.

Key features:

Book train tickets
• Purchase train tickets across all networks to anywhere in Britain
• Save up to 50% with an Advance train ticket; compared to standard Anytime fares
• No booking or card fees
• Store mobile train tickets in-app to use straight-away
• Convenient home screen widget for ease of access to your tickets for travel today

Check live train times
• View departure and arrival times for all National Rail services
• Check live train timetables and platform numbers
• View facilities and how busy it is onboard with live loading data
• Save your frequent journeys for ease of checking again later
• Keep updated with live GWR network information provided on the home screen

Download now and plan your next train journey.
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Information to note:
You’ll need to create an online GWR account or sign-in before you can purchase your train tickets.

Got a question? Here’s our FAQs:
https://www.gwr.com/help-and-support/faqs

Need to get in touch? Find the best way to here: https://www.gwr.com/help-and-support/contact-us

Follow us on Twitter: @GWRHelp

Learn more about us at https://www.gwr.com/
Updated on
Feb 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Messages and 3 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
15.6K reviews
Jessica Davies
July 2, 2022
Useless. Worked well enough for purpose in the beginning of 2020 (February, pre-pandemic, as I recall) but now is a total shambles of "technical errors". I give up and use Google maps for train times now and just plan to be at the station with enough time to purchase my ticket on the kiosk.
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Amon Sadler
March 18, 2024
Useful for checking train times and sometimes buying tickets with no extra charge. However it does occasionally stop you from buying tickets for seemingly no reason, at which point I have to use another app or a ticket machine, which is not ideal if in a rush. In the last update (4.42.0) there aren't any platform numbers displayed, so checking times on it isn't much use on stations with more than two platforms, but this is only very recent so I hope this will be fixed quite quickly.
1 person found this review helpful
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Henning Gloystein
February 27, 2024
GWR services are good when they operate to plan. However, there are many delays and disruptions, the app frequently crashes or can't process bookigs, and the ticketing is intransparent and prices are high. Trains are also often overfull (I'd much prefer a system in which every ticket is linked to a seat).
1 person found this review helpful
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What's new

• Delay Repay – If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can now claim Delay Repay compensation via the app