Great Clips Online Check-in

4.8
410K reviews
5M+
Downloads
Content rating
Everyone
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About this app

WHAT IS ONLINE CHECK-IN?
Online Check-In saves you time by seeing estimated wait times for hair salons near you. From there, just pick your favorite salon, and get on the waitlist from wherever you are.

FEATURES:
-Check estimated wait times based on current conditions in the salon and updates in real time.
-Online Check-In: You save time by checking in to the salon ahead of time - saving your place in line.
-ReadyNext®: Get text alerts to notify you when your estimated wait time reaches 15 minutes as your cue to head to the salon.
-Save your favorite hair salon so it’s even quicker next time you check in!

HOW TO USE:
-Tap the Search icon
-Pick a hair salon near you
-Tap the Check In button
-Enter your name and phone number
-Tap Check In again to be added to the wait list – no login, email, or profile required.
-Let the salon know when you arrive.

After you check in, you can watch your estimated wait time countdown and arrive at the salon when it's nearly your turn to get your service.

ESTIMATED WAIT TIME
Estimated wait times assume you are getting the next available stylist. You can request a stylist upon arrival at the salon but your wait may be longer. For safety and privacy reasons, we do not publish stylist schedules.

WHEN IS ONLINE CHECK-IN AVAILABLE?
Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the waitlist. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.

CAN I USE ONLINE CHECK-IN FOR MORE THAN A HAIRCUT?
Yes, you can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.

WHAT DO I DO IF I DON’T HAVE A MOBILE DEVICE?
You can check in from any device that has internet (a smartphone, tablet, computer, etc.). Go to greatclips.com, click on Find a Salon or Check In. Enter your postal code or address and you'll be using Online Check-In in no time! If you don't have an Internet connection, you can always walk right in to any salon and add your name to the list.

WHEN SHOULD I ARRIVE AT THE SALON?
After you've checked in online, you will see what place you are in on the waitlist. You'll want to arrive to the salon before you are next in line. If you'd like to receive a text message when your estimated wait time reaches 15 minutes, you can sign up for ReadyNext® text alerts. Once you arrive at the salon, let the stylists know you're there, and they will confirm your information and finish your check in.

WHAT HAPPENS IF I ARRIVE LATE?
We understand: Things happen! Don't worry if you lose your keys, spill something, or get stuck in traffic. We'll keep your name on the list for a short period of time.

HOW DO I CANCEL MY CHECK IN?
Once you are checked in, the salon will appear on the home screen. Cancel at any time by tapping Cancel check-in.
Updated on
Mar 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
404K reviews
Jerm Dog
February 18, 2024
The app works great and it has changed my Great Clips experience for the better. I no longer have to go there and then wait for my turn. With the app I can do the waiting at home or use the time to get other things done or even use the time to drive to their location. When I get to Great Clips and see my name at the top of the list I get happy just knowing that I don't have to wait in the lobby to get my haircut. The stylists are happy to get me in the chair and I am too. A perfect haircut.
28 people found this review helpful
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Great Clips
February 19, 2024
Thanks for your love. If you have any questions, please contact us at customerservice@greatclips.com.
Wyatt Francis
February 21, 2024
It is convenient to get signed in for a haircut. Unfortunately, the information doesn't seem to be accurate or consistent. For example, I check in and it said I was 4th in line with a 19 minute wait, but a few minutes later, it refreshes and says I'm 5th in line with a 28 minute wait. I've had it claim 0 minutes and when I show up within a couple minutes, I end up waiting for awhile. Not sure if that is an app or store problem.
15 people found this review helpful
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Great Clips
February 21, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at customerservice@greatclips.com. Thank you.
Bill J
February 19, 2024
Love this app! it is simple and easy to use to find a salon and then check in. I really appreciate the estimated wait times and that it will text you 15 minutes ahead of when your turn is ready to leave for the salon. Then you don't have to sit in the salon for very long. Very well thought out and designed app with the customer in mind.
12 people found this review helpful
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Great Clips
February 19, 2024
It is delightful to hear such positive words and it’s always a pleasure to serve our users.

What's new

This update is nothing but net as we gear up for March Madness! We added some quality-of-life improvements such as a proximity hint on the check-in screen and improved TalkBack experience when searching for salons.