A Google user
Mixed emotions for this game. Customer service is fast but not helpful. The app crashes glitches and loads alot. I needed some help with the glitches that were happening with attacks of player villages and the representative was like, " This is a game mechanism and not a bug or something else. Unfortunately beginner protection cannot be recovered once it's lifted (for any reason)." All the best, Viele Grüße. I am disappointed of how they act to players that actually enjoy playing this game.
18 people found this review helpful
Eric Reimer
On newer phones this app just spins regardless of the connection, wifi or not. You literally have to load it 10 times to get a hopefully stable connection before it spins on you again trying to open a report or a mail. Being a vet of the game this is really sad to see. The app is good for getting notifications and then it's 100x less stressful to jump on a PC instead.
9 people found this review helpful
InnoGames GmbH
July 16, 2023
Thank you for your review. Please delete all of your unnecessary reports and if the issue still occurs get in touch with our support team. They'll be happy to assist:
https://support.innogames.com/game/TribalWars2
AllieCage
- Flag inappropriate
- Show review history
I was very involved in the original TW 10 years ago so I'm very happy to see the improvements put into TW2 and the mobile integration. The app works as expected so far with only minor UI complaints. Edited - upped stars. Please show world URL in app settings to reduce confusion when switching to browser. My account was invalid on the en. site because it was created on the us. site.
11 people found this review helpful
InnoGames GmbH
September 5, 2021
Thank you for your review! We will look into possible improvements in this area.