Antoine Cotten
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Super inconvenient. Need to create an account and the registration form is in Spanish only, although the rest of the app is later available in English. Tickets can't directly be paid for, you need to add arbitrary credit first, and then pay for the ticket. The street I parked in (a large avenue: "Avda. de Tomás Roca Bosch") wasn't even listed in the app.
Hello Antoine, sorry for the inconvenience. The app is available in English and Spanish. This street appears as "Av Tomás Roca Bosch", be sure to select in this case the municipality of Mogán. It is mandatory to create an account because you must have credit in order to use the service.
Simon Brown
Worked fine on my old phone. New phone and login won't work. Really annoying. Have to use the website instead. Odd.
Hola Simon, le pedimos disculpas y lamentamos los inconvenientes causados. Hemos detectado acceso más lento desde dispositivos con red móvil de algún operador. Hemos subido una nueva versión de la app a Google Play, que debería solventar el problema ¿podría actualizar?. Seguiremos trabajando en el continuo proceso de mejora del servicio
Klas Fischer
Pay for resident parking is a bit difficult. For example it is necessary to do weekly, monthly or annual payments ahead of time. Miss the date by a day (for example paying on the 1st of a month) and you have to wait another week,month or even year. Makes no sense. Should be able to pay during an active period as well.
Hola Klas, disculpe las molestias. Eso es lo que define la ordenanza, aunque tomamos nota de sus aportaciones. Seguiremos trabajando en el continuo proceso de mejora del servicio y, por supuesto, tenemos en cuenta todos los comentarios que nos llegan