3.5
16.7K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Citi Mobile® allows you to manage finances, wherever you are, whenever you want.
Your transactions are safe thanks to mobile authorization with Citi Mobile Token Pin and push notifications which inform you about every operation on your account or card.

You can log in to the app by entering Citibank Online username and password or using the fingerprint. Users who have not previously used our online banking can register directly in Citi Mobile.

Selected functionalities:

Personal account:
- possibility to activate new card
- possibility to view account numbers
- ability to set or change PIN
- possibility to pay with BLIK
- Citi Kantor - currency exchange platform
- information about account balance, access to transaction history
- possibility to order any transfers
- the Citi Global Wallet service thanks to which the debit card will select the transaction currency by itself when paying online or abroad
- possibility to open foreign currency accounts in 13 currencies
- term deposit management

Credit card:
- possibility to activate a new card
- possibility to view account number
- possibility to activate and use electronic credit card before the physical version arrives (for new customers only)
- ability to set or change PIN
- possibility to pay with BLIK
- information on available credit and balance
- access to transaction history
- access to PDF statements for the last 12 months
- cash transfers to defined and new domestic payees
- card debt repayment

The use of this Citi Mobile application is for the consumer banking customers of Bank Handlowy w Warszawie S.A. only. Content provided via application is not specifically created for any territory other than where Bank Handlowy w Warszawie S.A operates/is licensed to operate.

The material does not constitute an offer within the meaning of Art. 66 of the Civil Code.

Bank Handlowy w Warszawie S.A. Citi and Citi Handlowy are registered trademarks of Citigroup Inc., used under license.
Updated on
Feb 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.5
16.4K reviews
Maciej (MW)
March 4, 2024
App is closing after few seconds... Cannot log in. Reinstalling didn't help. I have contacted app and even online banking support, but without response. Using such a terrible and constantly breaking application in these uncertain times is dooming yourself to problems and loss of access to your funds. I won't leave any money in this bank. In effect I'm closing my account.
1 person found this review helpful
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Bank Handlowy w Warszawie S.A.
March 4, 2024
Maciej, przepraszamy za niedogodności. Prosimy o kontakt w tej sprawie za pośrednictwem Citibank Phone - zweryfikujemy sytuacje i postaramy się pomóc.
Ciaran Kennedy
March 11, 2024
Locked out of app. Customer service are of no use informing me I put in wrong password. I use password manager. And they think my PESEL is wrong (it's not)
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Bank Handlowy w Warszawie S.A.
March 13, 2024
Please contact our CitiPhone hotline regarding this matter. We will verify the situation and try to help :)
Nikos Mekesis
December 23, 2023
Changed from 1 to 3. English is back as an option. The app is OK. There is only one caveat. You can not use blik while buying something in your mobile. You are in a vendor site. You chose to pay by blik. You open citi app to copy the blik code. You change page to paste the blik code to vendor side. By doing that citi app reset the blik code and does not allow you confirmation. Which mean you are in a loop. Basic thing that exists in any other polish bank. Please fix it.
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Bank Handlowy w Warszawie S.A.
December 9, 2023
Thank you for the opinion and sorry for the inconvenience. Please, write to us on Citibank Online. We will check this.

What's new

We are altering our application and introducing improvements to make it more convenient for you to use.

App support