3.4
164K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Keep track of your Vodafone account on the go with the My Vodafone app. Track your usage, view and pay bills. With My Vodafone you can also upgrade your phone, change your plan, and get weekly treats and give-aways with VeryMe rewards.

You can also:
• Get help from TOBi, our friendly virtual agent
• Top up and claim rewards
• Add extras and manage your bars
• Check your network and Wi-Fi speed
• Manage all your Vodafone services in one place

Things to remember:

• You must be on a device with your Vodafone UK SIM card to use the app

• The first time you use the app, you’ll need to be connected to our mobile network (not Wi-Fi) to register your device. Just to note, if you don’t have an inclusive data allowance this will be charged at your standard rate

• The My Vodafone app is free, but any data you use to access VeryMe Rewards or other functions will be taken from your monthly allowance or credit

• If you’re new to Vodafone or have recently upgraded, your account information won’t be available until after your first bill

• The My Vodafone app is being rolled out to sole trader and small business customers. We’ll contact you when you can use it for your business

• For more help with the app visit www.vodafone.co.uk/app

• Having app issues? Email MyVodafoneApp@vodafone.co.uk
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.4
162K reviews
Connor McDonald
March 25, 2024
Dreadful. Almost never keeps signed in. Even when it does and the request a service such as broadband test is used, it signs you out anyway. And then when you try to use it, you always just get "internal service error" being powered though city fiber. How am I supposed to know who to go to to check if the system is down when your app is that bad, it won't even let me see if it's you.
2 people found this review helpful
Vodafone UK Limited
March 25, 2024
Hi Connor. Sorry to hear this! Thanks for taking the time to share your feedback, it's unfortunate that you've had a negative experience with our app. Please reach out via Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY so that we can get this resolved for you ASAP. Thanks, Ami. Vodafone Social Media Team
Wayne Chisnall
March 21, 2024
I used to have reasonably decent signal strength with Vodafone, but for the last 3-4 years it's been terrible (especially indoors - at home and in elsewhere). Now it's so slow and limited that even trying to listening to a podcast becomes unbearable as I'll often just get a few seconds of listening at a time before it stops for anywhere between seconds to hours, before it starts playing again. I wouldn't recommend Vodafone to anyone.
15 people found this review helpful
Vodafone UK Limited
March 21, 2024
Hi Wayne, we understand how important it is to have the best connection at all times. Please come and talk to my team through Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK - We can then take a closer look. Thanks, Gemma. Vodafone Social Media team
Mike Conway
March 21, 2024
Vodafone has completely messed up on the development of the rewards section of the app with the latest update, which is now pretty useless. I can no longer see any of my reward codes or competitions entered and bottom ribbon is no longer visible without scrolling to the bottom of the page. The navigation / overall UX is much less intuitive than before with tiles really poorly organised. Please fall back to the prior version or provide a better update soon and do better with UAT.
10 people found this review helpful
Vodafone UK Limited
March 21, 2024
Hi Mike, thanks for your feedback. we'd like to discuss the points you've raised. Please get in touch with us through Social Media, via Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK - Please advise you've been asked to get in touch from here. Thanks, Vodafone Social Media team

What's new

With this update, we've made our journeys more accessible and even easier to use. We've also fixed some performance issues to create a seamless experience for our customers.