NAPA PROLink

3.5
424 reviews
50K+
Downloads
Content rating
Everyone
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About this app

NAPA PROLink, it's free, easy to scan VIN for order accuracy, check inventory availability & shop in-stock parts for same day delivery!

Available for NAPA AUTO PARTS commercial account customers; auto care professionals, auto repair shop owners, mechanics, installers, and more. If you already have a NAPA PROLink ID, simply download and start shopping with your same NAPA PROLink username and password.

Don’t have a NAPA AUTO PARTS commercial account?
Visit https://pro.napaprolink.com/ to register or contact your local NAPA AUTO PARTS store for more details.

VIN SCAN DECODER
- Scan the vehicle’s VIN number, barcode or QR code (windshield or door mounted) for the most accurate vehicle selection.
- Decoded vehicles appear in your “Recent Vehicles” list and available to add to your “Saved Vehicles”.
- View decoded Vehicle Details, product resources & exhaust diagrams.

SEARCH BY KEYWORD & INTERCHANGE PART NUMBERS
- Search by keyword or NAPA part number.
- Use the interchange cross-reference search tool to find similar automotive parts between OEMs (original equipment manufacturers), competing brands, or superseded part numbers.

PLACE AND TRACK ORDERS
- Easily submit orders for fulfillment from your local NAPA AUTO PARTS store or distribution center.
- Track status for all your in-store and online “Recent Orders”; view Order History, Invoices & Statements.

SAME DAY DELIVERY
- Get it fast! Use the in-store filter to shop your local NAPA AUTO PARTS store for in-stock orders.
- View available quantity, locations, and order cut-off times for delivery across NAPA AUTO PARTS 6,000+ stores and distribution centers.

FREE SHIPPING ON QUALIFYING ORDERS
- Free shipping on UPS ground orders $100 or more. Flat $9.99 shipping on orders under $100.
- Qualifying orders from NAPA EXPRESS sourced by UPS; excludes HI or AK and expedited freight methods.

CONTACT US
Need a NAPA PROLink professional account?
Register at https://pro.napaprolink.com/ or contact your local NAPA AUTO PARTS store for more details.

Not a professional?
Download our free DIY app to shop, find a store and so much more at NAPA AUTO PARTS.

Questions?
Contact NAPA PROLink support team customer service at (800) 742-3578 OR email prolink_support_team@genpt.com

Version 2.5.0

All new PROLink app for Auto Care Professionals to shop NAPA AUTO PARTS to find what they need fast!

New! LICENSE PLATE SCANNER (BETA)
- Scan license plates to automatically decode vehicles; translate vehicle license plate into VIN to retrieve decoded vehicle details.

BROWSE PRODUCT CATEGORIES
- Shop brake system parts, batteries, steering & suspension, filtration, chemicals & lubricants, ignition & electrical, rotating electrical, fuel & emission systems, bearings, and more.
- Select from quality tools & equipment, replacement parts for all vehicles; including cars, light/medium/heavy-duty trucks, vans, SUVs, farm & fleet, marine, power sports, and RVs.

SELECT JOB TYPE & QUICK PICKS
- Find the right parts fast! Search by Job Type or Quick Picks for the most common maintenance services and replacement parts.

QUICK LABOR LOOKUP
- Select vehicle for access to Mitchell’s comprehensive labor time guides, essential for building accurate estimates.

ESTIMATES
- Setup preferences to automatically calculate labor rates, shop fees, taxes, and customize your print out with your shop logo.
- Create accurate parts & labor estimates for your auto repair shop customers.

Feedback?
We’d love to hear from you, tell us about your experience at prolink_support_team@genpt.com
Updated on
Mar 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
412 reviews
Chad Mast
February 12, 2024
App recently updated and now it's almost useless. It's slow and extremely busy and half the time I can't find what I'm looking for on it. Takes 3 times longer to try to look parts up now. Gonna uninstall it shortly if it doesn't get any better than this. Older version worked perfectly fine.
4 people found this review helpful
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Morgan Mikuletzky
January 22, 2024
way to go, turned a once useful app into something completely useless. Vehicles entered into the app via vehicle tag no longer show up in ProLink no matter how many times I enter it or how many times I hit the save icon. The new ProLink site sucks too, but thankfully I can still use the old version (for now).
9 people found this review helpful
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NAPA PROLink
January 25, 2024
Hi Morgan, we are sorry to hear this. We appreciate you taking the time to share your feedback and give us a review. Vehicles added through the app appear in your Recent Vehicles section. If you would like to connect to discuss in more detail, please contact us at prolink_support_team@genpt.com. Thanks! -NAPA
Otto Control
January 31, 2024
This relaunched app is great for prolink users! With your camera, you actually have the ability to scan VIN #s and license plates. Searching for parts in the app is almost identical to prolink on the computer, even has current inventory in your servicing stores as well as their warehouses. And all the information loads to your desktop.
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What's new

We heard you. Now you can Add Notes to all your recent & saved vehicles. And we've added biometric sign in, for a convenient and secure way to login to your account on your device. Plus, we fixed a few bugs and made some performance improvements. Thank you for downloading the new NAPA PROLink app!

We love hearing from you! Let's connect, leave us a review or send an email to prolink_support_team@genpt.com