Octopus

4.1
177K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Take it easy with the Octopus App! Manage your everyday expenses – top up your Octopus cards, pay online, and reap additional rewards – all with your mobile!

Services include:



SPEND YOUR CONSUMPTION VOUCHER WITH OCTOPUS

Collect your voucher with just a few taps on your mobile, and review your eligible spending



TOP UP YOUR OCTOPUS, CHECK EXPENSES AND COLLECT SUBSIDIES

Go cashless and top up your own Octopus cards and even your family’s via Faster Payment System (FPS); check your card’s remaining value and spending records, and collect Public Transport Fare Subsidies



PAY ONLINE WITH OCTOPUS, FOR TRANSPORT, RETAIL AND MORE

Purchase MTR, KMB or Sun Ferry monthly pass without queuing; buy at popular online merchants such as supermarkets and fast food restaurants; even pay for Google Play Store purchases, Government and telecom bills



UNLOCK MORE OFFERS AND REWARDS

Join the Easy Earn Scheme, and you can pay with Octopus and earn eStamps and eCoupons at over 2,000 outlets in a single tap



SHOP AROUND THE WORLD WITH OUR TWO PREPAID CARDS WITH EASE AND CONTROL

Get our prepaid Mastercard and UnionPay QR instantly with just a few clicks. Octopus Mastercard can be used at all online merchants that accept Mastercard; you can also add it to Google Pay™ to tap your mobile to pay around the world. Octopus UnionPay QR lets you pay at over 30 million merchants on the Mainland and beyond. You can top up the prepaid cards via FPS to control how much you spend, set daily and per transaction limits, or even turn them off to prevent unauthorized transactions.

  

For more details, please visit www.octopus.com.hk/octopusapp

Licence Number: SVF0001
Updated on
Apr 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
173K reviews
Board Biscuit
March 8, 2024
UPDATE: constantly dithering trying to load the Top Up button so I can't actually top up in a hurry when I need to. So annoying since the Top Up function is practically the only useful function of this app. Disorganised app that doesn't offer any useful functionality except to topup (not working anyway) and collecting consumption vouchers. Also, it often can't be read by certain Octopus readers e.g. MTR gates, and some card readers can only read it if I manually open the app, which takes ages.
53 people found this review helpful
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Bernard Earle
March 23, 2024
Oh no! I'm at the gates trying to get in but my octopus is empty and there are no staff or machines available to top up! Oh! I think to myself, there's that octopus app I installed last week. I quickly opened the app to be greeted with the message update app. Well, that's not ideal I think to myself, after all, I have automatic updates enabled. Nevermind, I'll update it now and ... I can't login because my credentials have expired. Screw it, I'll find a staff member rather than rely this pile of
5 people found this review helpful
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Octopus Cards Limited
June 28, 2019
Due to system upgrade and maintenance, the service of Octopus App was temporarily affected on June 27. The service has since resumed normal. We apologise for the inconvenience caused.
PJ
January 1, 2024
The top up process has too many steps and security layers. It takes way too long. I appreciate that they improved it recently by reducing some steps, but it could easily be a lot simpler. Take reference from virtual banks or even amex please. Sometimes during busy holidays the app doesn't work at all (I couldn't use it at all for 2 weeks during mid autumn festival (I tried to top up 156 times in that 2 weeks but all timed out. Yes I kept track of the number)
36 people found this review helpful
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What's new

User experience enhancements and bug fixes