Erinn Marcinko
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Difficult to use; more steps than bank verification. Verification sent via text then, I have to have it sent to my email. Sit there and wait and nothing happens. Too many steps just to make a reservation at a place to eat! I'm surprised it didn't ask for biometrics or a DNA sample. Feckless app just to make a reservation. If I was a restaurant, I would not allow my customers to use this app.
JR Glenn
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I have made 2 attempts to try to use my reward points. I received the link and made a reservation at a restaurant. The restaurant gave times and the reward amount that could be used. Both times OpenTable failed to send me the e-card the restaurant needs to scan the barcode so they can deduct the reward amount off the bill. Scam! Don't waste your time.
7 people found this review helpful
Daniel C
They take a very, very simple concept and make it as difficult as possible. I've never interacted with a more cumbersome UI. All I should have to do is put in a city, a restaurant, number of people in my party, and time. Constantly searching for stuff not even close to me or mistaking the restaurant name for a city. Why? Don't they have my location? This thing runs you in circles. Practically useless.
47 people found this review helpful