My Orange Romania

4.5
212K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The My Orange application is dedicated to Orange customers and customers of fixed and fixed-mobile services of Orange Romania Communications.

All the details you need related to consumption, bill, subscriptions and extra options are now in one mobile application.

The My Orange app allows you to:
• view the available benefits and options available in your account
• manage your active services in your account
• modify your subscription or options
• find out the PUK code, activate services for your mobile voice SIM card (ex: roaming, international calls, voicemail)
• view and pay your bill, plus your bill history
• pay a friend's bill
• activate the electronic invoice
• to confirm and postpone the payment of the invoice
• top up an Orange PrePay number quickly and schedule automatic monthly top ups
• check how many Thank You points you have accumulated and their value online
• get in touch with us quickly

What you need to know:
• to use the application you need an internet connection through the mobile network or Wi-Fi
• the application does not provide information about Corporate subscriptions
• you can allow the application to collect network data in order to improve the performance of the Orange network and to use your location to find the nearest Orange store or Orange Romania Communications. The collected data will be processed anonymously.

Tell us how you like the experience of using the My Orange app
We are constantly working on improving My Orange. Any feedback from you is welcome and helps us to provide you with the best possible user experience.
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
209K reviews
Mihai F
March 28, 2024
The app is crushing continuously and it is full of bugs. You can not contact customer support in real time using the messaging service and if you call through the app, you will waste your time with the automated answering system without being able to connect to an operator, and finaly rhe phone call will be automatically closed., Avoid this app and operator that do not value their customers.
1 person found this review helpful
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Orange Romania
March 29, 2024
Salut, Mihai! Feedback-ul tau ne ajuta sa imbunatatim constant aplicatia. Te rugam sa ne trimiti mai multe detalii despre situatia intampinata, la adresa aplicatii@orange.com. Cu prietenie, Echipa Orange.
Carrie Simeon
March 11, 2024
Update: Areas for the factura and factara details haven't worked for a while now but I think they changed it so it only applies to customers with Abonament, not PrePay. Good app, doesn't crash. No problems paying online with Raiffeisen or BT but CEC bank doesn't work (I think it is the bank, not Orange).
3 people found this review helpful
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Orange Romania
February 22, 2022
Salut, Multumim pentru feedback si pentru review-ul pozitiv. Cu prietenie, Echipa Aplicatii Orange.
Varga Levente
March 7, 2024
In the Era of everything should be faster and faster, the navigation between options makes you wait for a while. Other than that, the app is Functioning properly.
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Orange Romania
March 14, 2024
Salut, Multumim pentru feedback si pentru review-ul pozitiv. Cu prietenie, Echipa Aplicatii Orange.

What's new

Descarca acum cea mai noua versiune a aplicatiei! Am pregatit un homepage mai prietenos, cu un design nou si personalizat, ce iti ofera acces rapid la cele mai utile functionalitati. In plus, daca esti client PrePay, poti alege foarte simplu un abonament fara telefon, direct din aplicatie.

Pe curand, cu alte vesti bune!