Mi Orange

3.8
157K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Official and free application for Orange customers, individuals and companies with up to 5 lines, with which you can manage all your Orange services from your mobile.

Advantages of using the My Orange app:
• Orange Assistant. If at any time you need the help of one of our agents, chat with them through the Orange Assistant, they will offer you a 24/7 solution.
• Clear and accessible invoices. View all the details of your invoice, download it in PDF or send it by email, compare with other months, change the billing cycle or your checking account. If you are self-employed, we provide you with quarterly VAT invoices.
• Line Management. Check the details of your rate, the services contracted for each line and modify them if you wish.
• Check your consumption. Check the minutes and megabytes consumed in each of the lines of your contract, consult the details of your calls or the additional consumption to your rate, etc.
• Track your order. Follow the provision status of your fiber, the delivery of your new smartphone, etc.
• Set up your Livebox router. Manage your Wi-Fi and configure your Livebox router and connected devices.
• Access to #Serde Orange, your Orange loyalty program. Just for being a customer, benefit from prizes, advantages and exclusive discounts.
• Enjoy the Entertainment Center. Access and activate the entire offer of Soccer, movies, series and gaming. Activate Dazn, Amazon and Netflix.
• Renew and Hire. Renew your mobiles, get accessories and hire everything you need to complete your rate.
• If you are Prepaid, recharge your card and check your balance.
• Your contract. Check the details of your contract, access your personal details and sales receipts.
• Orange stores. Make an appointment at one of our stores or locate the nearest store.
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.8
155K reviews
Milo de Prieto
March 8, 2024
Orange is among the worst "services" on the planet. They innovate new ways of getting more money and offering less. A simple activity that should have been a quick process took hours a day for 5 days, requiring the rather useless app, the desktop website, and going to 2 stores. Each time the story changed of what was required to resolve the issue. On every level, Orange works very hard to make "service" mean giving them more money. This app is essentially one of the more mediocre does to hell.
8 people found this review helpful
Orange Spain
March 9, 2024
Hi, Milo. We regret that you have that opinion. Please, access comunidad.orange.es/appmiorange and give us more details about your issue, as well as your device model and Android version installed. Thank you for your collaboration.
Mark Genney
December 28, 2023
Awesome network but anything orange.es means junk web & apps. I got an email saying my invoice is ready. I went to download it, it opens the app. The app saved my login credentials and I also activated biometric login. Neither work. I had to take my SIM out of my router to put in my phone to send myself the SIM. Also doesn't work. Will not send the SMS. So it's impossible to get my invoice? I guess I'll have to go to the shop and ask for it. Welcome to the 18th century in Orangeland.
7 people found this review helpful
Orange Spain
December 29, 2023
Hello, all your comments help us improve. If you want, you can send us, through our comunidad.orange.es/appmiorange, any suggestions or help you need about the operation of our app. Greetings.
Cristina B.
December 16, 2023
Omg, HORRIBLE APP, looks like it was built in the 90s, ugly interface, buggy and old forms that don't work for all cases, hideous support, feel like throwing the phone because of it. The funny thing is that the company is the giant Orange which makes it even worse than it is.
6 people found this review helpful
Orange Spain
December 17, 2023
Thanks for your feedback. If you need help with the app or want to leave us any suggestions for improvement, we are at your disposal at comunidad.orange.es/appmiorange

What's new

Con esta nueva versión podrás enviarnos imágenes y documentos en las conversaciones que realices con nuestro Asistente Orange, con el que podrás contar para consultarle cualquier duda que quieras plantearnos en horario 24/7.