3.8
4.56K reviews
Government
100K+
Downloads
Content rating
Everyone
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About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [contact@snapsendsolve.com](mailto:contact@snapsendsolve.com).
Updated on
Mar 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
4.48K reviews
Mark Haury
February 25, 2025
Requires Google's spyware location INaccuracy mode, which is not gonna happen. Just use GPS! Doesn't seem to be any way to manually input location. Seems to be a lot of busybodies sending stupid, inconsequential things (that they could and should just take care of themselves) that will make it much harder to get appropriate responses to real problems.
1 person found this review helpful
Snap Send Solve Pty Ltd
February 27, 2025
Hi Mark, we’re sorry to hear about your issue. We are always looking to improve our app and enable our Snappers to help better shared spaces. If you have specific issues please feel free to contact our support team at contact@snapsendsolve.com or check out our help centre here, https://help.snapsendsolve.com/en/.
Kam Yin Kwok
January 18, 2025
This app allows for a quick and simple method to communicate issues around the daily route or occasional visits, to the suitable government body. The app also allows for reporting of the Fault or issue at the moment, or you can choose to report at a later time using a photo record (or Snap!). A rough position or the address can be modified later. There are only a few steps required, which includes as few, or as many details, as chosen.
7 people found this review helpful
Snap Send Solve Pty Ltd
January 20, 2025
Hi Kam, it’s great to hear you’re enjoying the app! We’re excited to see more of your Snaps come through as you continue to better our shared spaces.
Mandy Gupta
March 18, 2025
It's an amazing app. They don't act promptly on your requests, but they do take action and resolve things properly. I really appreciate their support on some of the recent issues I raised. The app has some great features to make it user-friendly and efficient.
Snap Send Solve Pty Ltd
March 25, 2025
Hi Mandy, it’s great to hear you’re enjoying the app! We’re excited to see more of your Snaps come through as you continue to better our shared spaces.

What’s new

Our Snap Feed just got an upgrade. With new filters, it's easier than ever to explore Snaps from others and get inspired for your next Snap. Save those that matter to you to stay updated when they're Solved. Together, we're creating a community that cares for our shared spaces.

We love your feedback, so send us a message any time via the Help Centre in the app.

App support

Phone number
+61390685079
About the developer
SNAP SEND SOLVE PTY LTD
support@snapsendsolve.com
LEVEL UNIT 3 15 PALMER PARADE CREMORNE VIC 3121 Australia
+61 478 286 311

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