3.5
3.5K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The easy way to report local issues.

We’re on a mission to build cleaner, safer and smarter communities.

Snap Send Solve makes reporting community issues in Australia and New Zealand simple.

Your reports are instantly sent to the responsible authority with the necessary details for a speedy Solve. No need to know who to contact, then wait on the phone or write long emails.

Snap Send Solve has empowered Snappers to lodge millions of on-the-spot reports. From dumped rubbish to graffiti, abandoned trolleys to water leaks Snappers are helping make their communities a better place to live. Use Snap Send Solve and become a Local Legend today!

We’re working hard to make Snap Send Solve the best community reporting experience. We think you’ll love it because:

IT'S FAST, ACCURATE AND ACCESSIBLE

Use your phone to send your report on the spot — no googling complicated webforms or waiting on hold to speak to customer service. Whether you’re walking on a city footpath or a bush track, Snap Send Solve is available everywhere in Australia and New Zealand.

THERE'S NO GUESSWORK

Snap Send Solve automatically directs your report to the responsible authority based on your chosen location and incident type. You can Snap and Send without spending time figuring out who’s responsible for the Solve.

YOU'LL BE A COMMUNITY CHAMPION

Join the hundreds of thousands of Local Legends who are improving their local areas with just a few taps. Play an active role in building your area’s liveability and help create cleaner, safer and smarter communities.

Have questions or feedback? Get in touch at [contact@snapsendsolve.com](mailto:contact@snapsendsolve.com).
Updated on
Mar 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Photos and videos
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
3.43K reviews
Scott Mansfield
February 19, 2024
My snap is still set as open in the app and updates are set to email. Didn't receive any updates after 3 weeks so called CCC. CCC said the ticket was closed. However, it is still an issue. I didnt know it was closed and the app doesn't seem to update properly and wasted my time. Better to just call the local authority.
N Mac
January 2, 2024
Very useful. The verification instructions weren't clear about the login process. I received the verif. email, but couldn't get in. I found by trial & error, that you have to press the "Open Inbox" button after verifying by other means (I didn't access my emails via the limited choices that button offered me). Only then did it recognise my account. I have communicated this to developer. Once in, it looks pretty clear.
8 people found this review helpful
Snap Send Solve Pty Ltd
December 19, 2023
Hi N Mac, thanks for review. Would you mind sending us an email with more information about this issue? We'd like to get a better understanding of the steps you took when you received the verification email. Our contact email is contact@snapsendsolve.com Thanks!
Andrew Ford
February 12, 2024
The app is a great idea but nothing ever happens. Reported several things in the past only for the local councils to do literally nothing or Yarra valley water to say it's fixed, when it wasn't, then fix it a week later. Then I try to use it again several days ago and all I get is. "oops something went wrong." Zero detail. I love the idea but this app is nothing more than wasted space on my phone.
5 people found this review helpful

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