OVO Energy

3.1
7.94K reviews
500K+
Downloads
Content rating
Everyone
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About this app

OVO Energy is the independent UK gas and electricity supplier that’s won 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running. It’s on a mission to make energy simpler and fairer through ethical pricing, great service – and a commitment to helping local communities and the wider world.

With the OVO Energy app, managing your energy is easy. You can...
• Submit your meter readings, anytime.
• See how much energy you’ve used
• Work out how much you’re likely to spend.
• Download your statements.
• See your account details, including which tariff you are on.

P.S. OVO wants to make this the best energy app ever. So if you have a great idea, a thought – or want to tell us about something you don’t like – email hello@ovoenergy.com.
Updated on
Jan 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
7.52K reviews
Derek Adams
April 14, 2024
Cannot be an app if it always advises updating then after logging in taking you to the web site to log in again to use. Not fit for purpose for those of us transitioned from hydro/SSE. A month later, uninstalled, reinstalled oddly enough same issue, did not try to contact via the suggested help chat as it seems I am not alone having the same issue so suspect there is no current solution and no urgency to fix it.
2 people found this review helpful
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OVO Energy
March 12, 2024
Hi there Derek, thanks for getting in touch with us, I'm very sorry for any problems you've been having with our app. May I ask if you're using the most up to date version of the app? If so could you please contact the OVO team using our Help Centre here: https://help.ovoenergy.com/ and they'll check this for you. <Jasper
Annemarie McKee
March 15, 2024
Absolutely no point in having this app as it will not allow you to log into it. When you enter your login details it just shows a page saying they are upgrading the app, with a button underneath to log into the main website. I thought maybe it needed updating but it had one in Jan 2024 and there's no new update. Will look into changing energy supplier over this and hopefully find a company whose app actually works.
15 people found this review helpful
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OVO Energy
March 18, 2024
Hi Annemarie, I'm sorry our app hasn't been working as it should for you. Please reach out to us directly and we would be happy to look into this further for you. You can find out how to reach us here- https://www.ovoenergy.com/help Thanks, Laura-Ann
Tony Guy
March 20, 2024
App does not update, still asking me for a meter reading 4 days after I submitted one ( online account is correct and says up to date with readings) The suggested direct debit is also very misleading... It changes every day? ( online account says no suggestion? ) My D/D equates to what I use each month give or take a few pounds but the app suggests the amount I need to pay is 90% less!!!???
1 person found this review helpful
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OVO Energy
March 21, 2024
Hi Tony, I'm sorry our app hasn't been working as it should for you. Please reach out to us directly and we would be happy to look into this further for you. You can find out how to reach us here- https://www.ovoenergy.com/help Thanks, Natalie.

What's new

We've made some minor changes to help us improve your app experience.