Sonya
Lately the app has gotten worse. It put 3 holds on my credit card for the posted order. I can only imagine the trauma if it was linked to a debit card and it had tripled the charge amount. Bank sees it as pending and I can't tell them it was an app error. I have used it before and progressively it has been getting worse. The first few times were okay.
62 people found this review helpful
Val Vetter
- Flag inappropriate
- Show review history
Really covers all the bases. Tracks your points, let's you order ahead, skip lines, pay from your phone, find locations. Very nice. Fast. Responsive. No bugs! Revised: the app is still fine. The loyalty program sucks. I don't get to BJs that often to begin with - 80 Mike round trip for me - but I enjoyed it when I could. With COVID-19 thrown into the mix - I didn't get there for several months. Result: all my points "forfeited". Thanks for nothing. Done with the App. Done with BJs Brew house
16 people found this review helpful
A Google user
This is one of the best restuarant apps I've ever used. The menu is complete, clear, and concise. The process is quick and seamless, they even allow you to store favorites and reorder from your history. I just found out that you can "group order," so if a bunch of you are wanting lunch with friends from work at a relatively precise time (they're always ready on time so far), either pick up or delivery, you can each order on your own apps and combine the delivery/takeout. How cool is that? Special instructions for your food order? Not a problem. There's plenty of opportunity to specify or even type a nice Thank You. Includes tip calculator and tipping option. Now I'm starting to feel bad for wait staff and cashiers like where the auto-checkout counters are at in other stores. The world's going labor free! Well, the app is great - so I, for one, welcome our automating food servers. And the food is excellent - plan to have leftovers.
7 people found this review helpful