3.5
5.06K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ufirst is the free app that allows you to book appointments and secure your place in line remotely. With ufirst, you can find the facility you're looking for, book your service, and manage your reservations.

On ufirst, you can find public or private facilities such as banks, pharmacies, hospitals, clinics, municipal offices, universities, supermarkets, and retail chains: select your city, choose the facility, and decide how to access the service.

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For information or questions, contact customer service at support@ufirst.com, and we'll respond in a flash.

Would you like there to be more ufirst points in your city? Send us a suggestion to the email address sales@ufirst.com, indicating the name of the facility you'd like to be able to use the app with.
Updated on
Apr 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
4.94K reviews
ilaria colantoni
April 7, 2021
The most useless app ever. It doesn't allow you to book before the service open. What's the point then?! I can go there myself. If you book in advance doesn't give you any information about the location you book for or the service you book it. I booked something I didn't know if it was the right location and I had no idea the service I booked for. Useless, waste of time and space on my phone
19 people found this review helpful
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U-First s.r.l.
May 3, 2021
Dear Ilaria, we sincerely apologize for any inconvenience encountered. May we ask you the kindness to email us at support@ufirst.com, in order to provide you with the right assistance? We also would like to inform you that our app aligns with the data coming from our partners; we have no decision-making power over their operations. Warm regards!
Dario C
March 14, 2022
Doesn't let me complete my profile, doesn't let me book appointments without a complete profile, my university doesn't book from elsewhere but from this app. If your uni or boss or anyone else requires you to use this app for appointment, REFUSE AND FIGHT BACK because otherwise you're stuck in hell like me. Doubt it will get fixed seeing how it's not a new app, so AVOID THIS APP AT ALL COSTS.
1 person found this review helpful
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U-First s.r.l.
March 29, 2022
Dear Dario, we sincerely apologize for this inconvenience. May we ask you the kindness to email us at support@ufirst.com, in order to be able to provide you with the right assistance regarding the issue encountered? Warm regards!
Christopher Mckim
February 25, 2021
This app is complete utter rubbish!! There is a store is 13 miles away which I was always use and my items are there to be collected ... this store isn't shown on this app!!!...being directed to another store!! Why!!! ..this app needs overhauled to include all stores...unable to use so will be going to the correct store to collect. If your going ask customers to use this app ...make sure it bloody works!! Rant over.
39 people found this review helpful
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U-First s.r.l.
March 2, 2021
Hi Christopher! We would like to inform you that our app aligns in real time with the data coming from our partner Argos; we have no decision-making power, nor visibility, over his operations. We are really sorry about that. May we ask you to email us at support@ufirst.com, in order to be able to provide you with the right assistance? Kind regards!

What's new

Minor bug fixes and stability improvements