My Singtel

Name: My Singtel
Availability: InStock
Rating: 2.6700000762939453 (30065 reviews)
Author: Singtel Idea Factory Pte Ltd

Singtel Idea Factory Pte Ltd

2.7

30.1K reviews

5M+

Downloads

Everyone

About this app

My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere.

Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage

Bills
• Pay your bills securely
• View and download up to 6 months of your bills

Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill

Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards

Message Us
• Chat with us in-app when you need help

Inbox
• Get updates on important system notices, promotions and rewards

More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks

Updated on

Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 3 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

2.7

29.2K reviews

Michael Pasko

April 21, 2023

This app never works. By far the most important part of the app is the box at the top of the home screen. But that box never loads. On my phone, it is always blank. I need that for setting up roaming. I previously had luck with uninstalling and then reinstalling the app, but that doesn't work anymore. Why can't we add roaming on your website? Why do you require that we use this app that doesn't work? Please fix your app! BTW, I don't want to call customer support...I just want the app to work!!!

20 people found this review helpful

Singtel Idea Factory Pte Ltd

December 4, 2022

Hi Michael, we'd like to assist on this. Please contact us at 1688 or chat with us via WhatsApp (help.singtel.com/chat) so that we can work on this together.

Cori W.

December 8, 2021

Can't view everything. Website or email best. Most terrible customer svc ever! They're public utility so they don't care. Always price gouging and lots of down time for home WiFi keeps dropping. Feedback and they don't care. Requested minimal line payment for overseas reasons (using overseas number instead) and they give excuses for not enabling service (because they will lose $). They can view our expenditure records. They know they need to. 1 more issue and we'll terminate family subscription!

7 people found this review helpful

Singtel Idea Factory Pte Ltd

December 9, 2021

Sorry to hear of your experience. Do chat with us via our in-app "Message Us" function and we'll look into your concerns in greater detail.

Jasper Lin

March 18, 2024

When in need to purchase new device on the app the application takes really long time to load. When it reaches the verification, upload the verification, it just auto hang and crash. This happened 10 times which makes me wonder if the app is as reliable as it is needed. Reply to developer query: This persisted even after uninstalling and reinstalling the app. Been at this for a day. If a zero star is possible i think i would have input that.

7 people found this review helpful

Singtel Idea Factory Pte Ltd

March 19, 2024

As we certainly want to get this sorted out as best as we can, do drop us a message on WhatsApp (help.singtel.com/chat) to further check on this. Thank you.