SL-Journey planner and tickets

Extremely buggy, particularly for international travelers / visitors. This is due to the security protocols within the app design. It is only possible to make one purchase with each credit or debit card added to the app. Any attempts at a subsequent purchase will be automatically declined. Once you've been able to load a ticket or pass onto the app, it's great. Works on every mode of transport within the Stockholm region.

The map issue has been mentioned here several times & is probably the most useless part of the app, but trying to plan trips using this app is quite difficult. You can only purchase the most basic ticket options in-app. Anything else has to be done online or a kiosk. App was moderately functional before, but as of today, just crashes & doesn't open. Huge problem, since I purchased my monthly pass on the app on my phone, had to swipe my bankcard to get home. Also can't report lost cards in app.

Bought 4 single tickets, while having the monthly pass, 2 of the single tickets went missing, customer service claims it perhaps got activated by accident when inside my pocket, case closed. Amazing security feature! 2 single tickets, activated by accident, even when you require to confirm twice for activation! BY ACCIDENT! Worst ever app!