4.4
3.18K reviews
50K+
Downloads
Content rating
Everyone
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About this app

ShiftCare makes it easier for disability support providers, carers and allied health professionals to manage rosters, billing and client relationships.

Fully integrated with NDIS payment schedules, we boost efficiency, improve client outcomes and help you deliver a higher standard of care 🙌

For aged care & disability service providers


- Manage rosters
- Match support workers to client needs
- Securely store and share client data
- Track client progress
- Manage budgets effectively
- Simplify billing – bulk invoicing and full integration with leading accounting software
- NDIS pricing automatically updated

For carers & support workers


- Book and manage shifts - even part days
- Track time and expenses, lodge instantly for faster payment.
- Access client profiles anywhere and get to know them before you meet
- Update and share case notes with your team
- Track client progress and keep families in the loop
- The documents, policies and forms you need, in one place


🏁Start your free trial and discover the benefits of ShiftCare for yourself.
Updated on
Mar 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and Personal info
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
3.1K reviews
Ruth Washere
February 5, 2024
It would be great if the PC version had all the functionality of the phone version. I would like to be able to access client documents and read through previous events more easily. Large documents are difficult to read on the phone. I am also not able to print, save or download documents for printing from the phone app. The app should integrate across devices. The 'edit' function creates a new note, rather than editing the original note, resulting in multiple notes for the one event.
Did you find this helpful?
ShiftCare Pty. Ltd.
February 6, 2024
Hi Ruth, to help with your concerns, please reach out to our amazing customer service team at support@shiftcare.com they are always here to help our customers and can guide you to help resolve this issue.
Hazel Alayon
March 7, 2024
It's okay but would be better if they can also add another location besides client home address as the default, when needing to be picked up/work with clients somewhere else. E.g. if they're in the hospital or apportionment etc. Hrs won't be clocked due to not being at their home address. We don't work for free. Also notifications when shifts have been removed there's too much incompetence in communication with what's been changed between office admin and in app
Did you find this helpful?
ShiftCare Pty. Ltd.
March 18, 2024
Hi Hazel, thank you for your feedback. We will take this into account as we are currently working on new features regarding location and snd shift scheduling. If you have any issues or concerns, please reach out to our amazing support team at support@shiftcare.com they are always happy to help!
Elouise Walker
December 27, 2023
* Not getting notifications when shifts are added or cancelled. * Getting 15 minute till shift start notifications 3 times coming up to start of shift. *Not being able to clock out in different locations is a pain. *not being able to add mileage to the shift after you have clocked out is annoying when your using something like the gofar device which tracks each individual drive and needs to be added together to get total Mileage. Yet you can add shift notes.
4 people found this review helpful
Did you find this helpful?
ShiftCare Pty. Ltd.
January 16, 2024
Hi Elouise, sorry to hear you are having issues with the app. We want all of our users to have a positive experience. Can you please send us an email with the problems you are having to support@shiftcare.com so we can explore the issues and help resolve them.

What's new

Mileage functionality improvement & bug fixes.