GTL | GettingOut

3.0
15.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

GTLā€™s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go!

With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!

We're constantly trying to improve our GettingOut Messaging App and we value our customer feedback. For customers who wish to leave reviews, we ask that you provide as much detail as possible in order to help us assess any issues you may be having. If you have feedback you'd like to share directly with our Product team, please email us at: feedback@gtl.net. We'd love to hear from you.
Updated on
Dec 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.0
15.3K reviews
Jamie Lynn
February 3, 2024
This app only works when it "wants" to, I've generally not had very many issues sending pictures, but I've been trying to send pictures for 2 days now. I've double-checked all of my app permissions and have done the same thing as every other time I send pictures. All of the sudden it won't work now. Don't get me started on how often this app freezes. Definitely a whole lot of room for improvement here, considering inmates' loved ones are paying to use these services.
120 people found this review helpful
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Samantha Talsky
January 8, 2024
It is a good application for texting back-and-forth to your inmate. But when I try to scroll up to read our texts, it keeps glitching and showing me the same text messages over and over. And I've already deleted the application, and before, that tried clearing the cache, so until that gets fixed, I give it 2 stars. Because sometimes I like to go back and read our messages.
94 people found this review helpful
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Ms CC
January 25, 2024
This app is complete & utter TRASH!šŸ—‘ It works 10% of the time (& thats usually only when you're putting $ on an acct) The app constantly freezes up & force closes more often than it doesnt. Then when you aren't on the app, it turns on and runs in the background until it freezes up again. GTL phone system &app is just TRASHšŸ—‘. 70% of the time that you push "0" to accept a call it doesnt recognize you pushing "0" & it keeps telling the inmate that their call was not accepted. GTL IS 100% GARBAGE!
101 people found this review helpful
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What's new

- Added support for Australia country selection
- Bug fixes and improvements