Thai Lion Air

Terrible. First the app doesn't allow you to not check the receive the marketing details before proceeding. Then the payment failed for no reason and I could not find anyway to get back to that transaction to re-pay. So I tried another booking the app then said i cannot book duplicate transaction. Over all ui is bad, spent such a long time in the app ended up with no ticket.

So when the payment doesn't go through properly you can't actually see the booking but then you cant redo the booking because it says there's a duplicate booking but there's not a duplicate booking so can't do anything.

The experience with this app is horrible - it is essentially useless for checking in. I've checked in for 2 flights. Both times I emailed the boarding pass to myself and although it said the email was sent successfully, I received no email (yes, I checked the spam folder). Under the boarding pass tab, the boarding passes do not appear. I arrived at the airport with no way to access my boarding passes, was forced to go back to get a printed boarding pass and almost missed my flight.