UBA Mobile Banking

4.0
177K reviews
10M+
Downloads
Content rating
Everyone
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About this app

UBA is providing a completely enhanced mobile banking (formerly known as U-Mobile) experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option (facial and fingerprint) on devices that support this feature
• Indemnity profile to set your desired transaction limits
• Toogle between day and night modes
• Faster navigation with the sliding menu available on all user sessions
• Banking Services on Self-Service mode
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Automatic insertion of OTP received via SMS on transaction screen
• Auto reminders for recurrent bill payments and transfers
Updated on
Feb 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Files and docs, and App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
174K reviews
Ajibo Sambrown
August 7, 2020
Good interface and was working fine initially until lately. If I want to make a transfer, after keying in the bank account details and my pin, next message I will see is that the acct no and name do not match. This I have tried severally with different acct and some of the acct I have made a transfer to before using the same app. I just don't understand and it's frustrating. Until that is fixed, I give 2 stars.
278 people found this review helpful
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United Bank for Africa Plc
August 16, 2020
Thank you for contacting us. We sincerely apologize for all inconveniences experienced in this regard. Kindly contact us via the mobile numbers; +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com or follow @UBACares and @UBAGroup on Twitter and UBAGroup on Facebook to enable us assist further.
Sampson Bieh
March 27, 2024
It's comfortable I prefer it most. The networking needs to be improved upon as most times this is the challenge the customers faced. There should be a program that will be able to ask the users authentication when the same amount is being requested for transaction within some stipulated time. Please let it be included in the apps program. Also, if it is possible to have a private box to check account balance without being displayed immediately the app is opened. This might help us more. Thanks.
16 people found this review helpful
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United Bank for Africa Plc
March 27, 2024
Hi, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions. However, If you have any feedback or suggestion, you can reach us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. We would love to hear from you.
Salawudeen Kayode. H
March 27, 2024
Nice experience with this app, simply fluid.. keep up the good work.. The sky is your starting point.. There's a setback in the app's performance in recent times though, the beneficiary list is causing the app to crash when clicked on, no one wants to ask for banking details from beneficiaries each tone wants to make transactions to same acount number, when email was sent to UBA CFC, their reply was clear phone cache, do hard phone reset! But the app still hangs even on a newly bought phone!
14 people found this review helpful
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United Bank for Africa Plc
May 22, 2021
Hello, we're so pleased that you enjoyed our service, everyone at UBA was so happy to hear such wonderful feedback! Thanks for leaving the positive review, we hope to hear from you again soon.

What's new

MSME banking
New group of services tailored for the micro, small & medium enterprises to allow them to do payroll transfers & bulk payments, also to have multi-user access to the MSME business accounts
Family payment
A new feature that allows parents with kids or teens to give them their pocket money digitally instead of cash and make sure they spend it in a proper way
New App Design
A more attractive App design to provide more convenient user experience