Ajibo Sambrown
Good interface and was working fine initially until lately. If I want to make a transfer, after keying in the bank account details and my pin, next message I will see is that the acct no and name do not match. This I have tried severally with different acct and some of the acct I have made a transfer to before using the same app. I just don't understand and it's frustrating. Until that is fixed, I give 2 stars.
278 people found this review helpful
United Bank for Africa Plc
August 16, 2020
Thank you for contacting us. We sincerely apologize for all inconveniences experienced in this regard. Kindly contact us via the mobile numbers; +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com or follow @UBACares and @UBAGroup on Twitter and UBAGroup on Facebook to enable us assist further.
Sampson Bieh
It's comfortable I prefer it most. The networking needs to be improved upon as most times this is the challenge the customers faced. There should be a program that will be able to ask the users authentication when the same amount is being requested for transaction within some stipulated time. Please let it be included in the apps program. Also, if it is possible to have a private box to check account balance without being displayed immediately the app is opened. This might help us more. Thanks.
16 people found this review helpful
United Bank for Africa Plc
March 27, 2024
Hi, we've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions. However, If you have any feedback or suggestion, you can reach us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. We would love to hear from you.
Salawudeen Kayode. H
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Nice experience with this app, simply fluid.. keep up the good work.. The sky is your starting point.. There's a setback in the app's performance in recent times though, the beneficiary list is causing the app to crash when clicked on, no one wants to ask for banking details from beneficiaries each tone wants to make transactions to same acount number, when email was sent to UBA CFC, their reply was clear phone cache, do hard phone reset! But the app still hangs even on a newly bought phone!
14 people found this review helpful
United Bank for Africa Plc
May 22, 2021
Hello, we're so pleased that you enjoyed our service, everyone at UBA was so happy to hear such wonderful feedback! Thanks for leaving the positive review, we hope to hear from you again soon.