Supra eKEY®

2.3
2.52K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

** eKEY is intended for use with the Supra Real Estate system **

With eKEY software, use your Android as your lockbox key. eKEY updates wirelessly so you can do business anywhere!

eKEY Basic provides the following features:
- Wireless updates and alerts
- Obtain listing keys
- Keep track of all your key boxes right from your phone!
- Manage and program your keyboxes
- Easily place and remove keyboxes from listings using your phone (You can also change your own shackle codes)

eKEY Professional provides the following features:
- View, search and save MLS listings
- Quickly search and view a comprehensive list of all the agents in your MLS
- Create profiles for each of your clients, making it easy to show clients exactly what they want to see
- View listings on a map
- View detailed showing information

Contact your board or association to upgrade from eKEY Basic to eKEY Professional.

eKEY is intended for real estate professionals who use the Supra Real Estate system. Users must purchase the required eKEY Adapter from their association or online at http://supraweb.suprakim.com.
Updated on
Mar 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.3
2.47K reviews
A Google user
June 15, 2019
I long for the old, unimproved app. This new, "improved" app responds slower and less reliably than any othe app on my phone. I am never certain it will work when I get to the iBox often getting a black screen when selecting any feature. I only select "obtain key" or "open shackle" now for fear of the non-responsive black screen. Even with limited use, I have had to uninstall & reinstall twice, while standing in front of a property trying to show. I have a Samsung Galaxy S7 Edge.
23 people found this review helpful
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Supra®
July 11, 2019
Hi Joyce - Thank you for your feedback. We would like to hear more details about your experience. Feel free to reach out to us at appfeedback@suprasystems.com. Thank you, Supra
Monique L. Stover
October 29, 2022
When it works (about 20% of the time), it's great. When it doesn't, it's very embarrassing! I can’t update the app while I’m at the door with a client. I can’t even seem to update the app at home with my wifi. I have to uninstall and reinstall before I go out. For my own listings, I'm going to start using a combo master lock as backup. FYI, I tried emailing the address you post in your review responses but it came back as "message blocked."
39 people found this review helpful
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A Google user
February 25, 2019
Hard to use. Have to keep your phone out and screen on to unlock box. (older version you could put in code and close phone, put back in pocket and wait for the completion tone) this one stops running as soon as you turn the screen off. CBS option makes no sense. You either keep it on and half to put in a random number for boxes without CBS code, or have to change the settings if the box has CBS and again if it doesn't. Why did they take the CBS? checkbox away from the get key scene? A step back.
21 people found this review helpful
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Supra®
February 28, 2019
Hi Jay - Thank you for the feedback. We changed the Call-Before-Showing workflow with the refreshed eKEY app based on customer feedback. If no CBS is required by the keybox there is no need to enter any numbers into the CBS box in the eKEY app. You can reach our product team at appfeedback@suprasystems.com. Thank you, Supra

What's new

Defect fixes