User Centre +
3.5star
7.68K reviews
1M+
Downloads
Everyone
info
About this app
As a Videotron customer, you can easily check your invoice balance and track your Mobile data and Internet usage. Available for mobile and tablet, this free tool will simplify your life!
• Check your invoice balance, set up automatic payments and choose how you get invoiced.
• Track your Mobile data usage and history. Plus, manage your Data Add-ons.
• Monitor your Residential Internet usage.
Already got a Customer Centre account? Log in to the User Centre + app using the same username and password.
Are you a new user? Register in a few easy steps and enjoy all the app’s features!
Are you a HELIX customer? Log in to My Account https://moncompte.videotron.com/ to manage your Helix services and invoice.
• Check your invoice balance, set up automatic payments and choose how you get invoiced.
• Track your Mobile data usage and history. Plus, manage your Data Add-ons.
• Monitor your Residential Internet usage.
Already got a Customer Centre account? Log in to the User Centre + app using the same username and password.
Are you a new user? Register in a few easy steps and enjoy all the app’s features!
Are you a HELIX customer? Log in to My Account https://moncompte.videotron.com/ to manage your Helix services and invoice.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
3.5
7.36K reviews
Norman Kling
- Flag inappropriate
March 31, 2024
App is bad. (1) I know that my latest balance is in fact a credit balance, yet it displays a balance of $0.00. (2) for Previous invoices it lists them starting in October 2021 and from there goes further back in time to 2014 (with many gaps in between). (3) it is not possible to see latest invoice (nor invoices going back to 2021). Under "Services" which I am currently subscribed to, it shows nothing when clicking on it.
6 people found this review helpful
Rafi Hagopian
- Flag inappropriate
- Show review history
March 1, 2024
I can't get the app to load. It gets stuck on continuous loop of changing orientation from portrait to landscape and back again. Edit: Clearing storage or reinstalling app doesn't help. This error is most likely due to a bug where my resolution is being detected as too big for a phone and the app going in landscape for tablet use, but then detected as too small for a tablet and switching to portrait. 2024-03: issue is still present.
49 people found this review helpful
Vidéotron ltée
March 1, 2024
Hi Rafi,
We strongly suggest you reach our technical support team for further verifications: http://bit.ly/FB_Contact_Us Thank you!
-Cedrik
Kris Buenio
- Flag inappropriate
March 11, 2024
Videotron doesn't seem to see a pattern. All of these negative reviews indicating what we are all experiencing but still no resolve. Fix your application! I used to use this application on a regular to keep track of my data usage and my payment due dates. I've sent an email to your "customer service" months ago and it hasn't helped at all. It's a shame because it seemed like a lot of us used to find this application useful and helpful. Now, it is just wasted space on our devices.
26 people found this review helpful
