AT&T Secure Family® parent app

In-app purchases
3.8
35.5K reviews
10M+
Downloads
Content rating
Everyone
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About this app

AT&T Secure Family® is a device locator & parental control app to help parents protect their children by offering real-time location tracking with safety alerts, screen time control, content blocker, website & app usage tracker, and ability to find a lost phone. Secure Family is for AT&T & Cricket Wireless customers. Peace of Mind Just Got A Lot Easier®

KEEP TRACK OF YOUR FAMILY
*Locate devices in real-time on the Family Map and view location history

* Get location alerts when your child’s device enters or leaves a saved safety area, such as school or home

* Set scheduled alerts on your child’s device location. Are they home from school at 3PM?

* Use Breadcrumb Map as a location tracker to know where your child’s device was during the day

* Get notified when a family member’s device has arrived at a destination with Check In notifications


CONTROL YOUR CHILD’S SCREEN TIME & BLOCK CONTENT
* Parental controls to block apps and website content with age range filters

* Block internet access instantly

* Set time limits for access to your child’s favorite apps to control screen time

* Track web and app usage on child devices


FAMILY SAFETY AND REWARDS
* Help children develop good digital habits by encouraging them to track their app usage

* Parents, give your child extra screen time as a reward for good behavior

* Children can send an SOS alert to all family members

* Find a lost phone with a ring that enables a sound to play for two minutes to help locate the device

* Dual parent or guardian admin feature supports co-parenting needs


Legal Disclaimers
The AT&T Secure Family service is free for the first 30 days. Afterwards, you will be automatically billed $7.99 each month (includes support for up to 10 family members and up to 30 devices in total). Service auto renews every 30 days unless cancelled. Cancel anytime. To use the AT&T Secure Family service, you must download two Apps: the AT&T Secure Family Parent App (adults, parents, or guardians) and the AT&T Secure Family Companion App (children).



Install the Companion App on your child’s device and pair it with the Parent App on your device. Pairing is required to access all features. Only authorized app users have permission to use the App to locate a family member’s device. AT&T Secure Family uses the Google Accessibility API as an optional component to the parental controls function, and when enabled by the parent, helps to prevent removal of the Secure Family Companion App to prevent disablement of parental control functions by the child.



Note: Continued use of GPS running in the background can reduce battery life. Despite our best efforts, availability, timeliness, or accuracy of location information is not guaranteed. Coverage not available in all areas.

There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion App to your child’s companion device if you have AT&T ActiveArmor Advanced Mobile Security running on the same companion device.  If you wish to continue with the purchase, you must downgrade to the FREE version of AT&T ActiveArmor Mobile Security on the companion device before adding AT&T Secure Family Companion App.



AT&T Secure Family FAQs: https://att.com/securefamilyguides



The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy and the App’s End User License Agreement found at att.com/legal/terms.secureFamilyEULA.html


* AT&T Postpaid Wireless customers:

View, modify or cancel service anytime within the Secure Family app.

AT&T does not provide credits or refunds for partial months.

• AT&T PREPAID & Cricket wireless customers billed by Google Play Store:
Google cancellation polices: https://support.google.com/googleplay/answer/7018481
Updated on
Jan 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
34.1K reviews
A Google user
November 4, 2023
UPDATE it's Excellent since new version a few months ago!! Detailed maps with or w/o satellite view and shows all family members locations in one place. Even movement. Sorry but ATT FAMILY MAP was much better: 1-Better MAPS, including "Bird's Eye view" ; 2-Web interface on Windows; 3-Option to Automatically search for all family when started; 4- reports WRONG CITY often?! Should just open to larger map - small map initial view is too small even on 6" mobile screen. Usable but barely IMO.
189 people found this review helpful
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Jon Barbour
January 10, 2024
It works decently and only reason I use it is because I hate the constant ads in Life360, but why I took 2 stars off is that the timeline feature only shows straight lines from start to finish, not the actual route taken. My wife travels for her job and the 2 hour trip she takes every day is just a line from our house to her destination, through lakes and woods and is just insane how other apps can provide the actual route taken. Will probably cancel this before I'm charged.
41 people found this review helpful
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AT&T Services, Inc.
February 9, 2024
We released a fix that should help with your issues. Please update the app to the latest version 11.1. If you continue to experience this issue, we would love to help investigate further. Please contact our app support team at g01318@att.com and include your mobile number.
J B
November 8, 2023
Had used this app for years. Terrible update. Buggy trash with lots of new permissions required. Family group is erased and each line has to be completely reactivated. What were you thinking with this overhaul? Cancelling my monthly plan. Edit: downloaded new version on 11/8. Useless. Hangs on initial authentication, even after repeated attempts/cache clears. Great job! Proceeding with plan cancellation.
26 people found this review helpful
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AT&T Services, Inc.
October 30, 2023
We released a fix that should help with your issues. Please update the latest version 11.0.18. Let us know if you still have any issues. Thank you for using our app!

What's new

Cricket Wireless customers can now sign up for Secure Family! Bug fixes and updated UI to improve your experience.