Vance Robinson
Horrible update! Everytime I login into the app to view my season tix, it's telling my i have no tix to view, so i have to logout, close the app, re-open the app and log back in to the app. Then when I try to sell tix, it wont let me get pass the "Set ticket price". This new updated app is horrible and has too many bugs.
45 people found this review helpful
Miami HEAT
January 5, 2022
Hi Vance, sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at mobile@heat.com if you still face any issues.
A Google user
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Edit: Nov14: Live radio brodcast will work now if you dont power down your screen. (Edit: Started working tonight (Nov. 7) for about 5 minutes then stopped and started playing an off air sports talk show.) Live game radio stream only working in spanish. I am 70 miles from the Arena. I also had all permissions on and my location on. Gave it two stars because I enjoyed all the stats and videos but the main reason for use is to stream the game. If you can fix this I will change my rating to 5 stars
70 people found this review helpful
Miami HEAT
October 31, 2019
Good Morning! Thank you for your feedback and we appreciate you bringing this to our attention. We've documented and will look into this further.
In the meantime, I'd love to hear more from you on this particular issue. Please reach out to mobile@heat.com so I can assist you. Thanks!
Matthew Waddell
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My wife bbought me tickets to the Rockets game tonight as a Christmas gift and told me the tickets were on the app. Instead no tickets and no way to get a refund for the tickets. I told my chef at work I had tickets to go and he got excited to see a Heat game and go with me. What's the point of buying tickets and downloading an app and not getting to use the tickets your wife paid for?
2 people found this review helpful