ZALORA-Online Fashion Shopping

4.4
466K reviews
10M+
Downloads
Content rating
Everyone
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About this app

ZALORA - ASIA'S ONLINE FASHION EXPERTS

ZALORA is the leading name when it comes to fashion shopping online with style. Carrying an ever-expanding line of local and international brands tailored for consumers in Asia just like you.

Shop online to Enjoy Savings, Sales, Vouchers & other Perks
While our forte has been known to be in fashion, fashionable clothes aren’t the only thing we serve. Here, you’ll find a comprehensive range of categories & brands, including beauty, health, electronics, automotive, kids, toys, lifestyle. We promise 100% authentic products from all our brands so you just shop online with ease. But don’t let down your guard entirely, flash sales and campaigns happen regularly! Best to keep your eyes peeled on our Shopping App for big events such as Monthly sales, Payday Sale, Birthday Sales, and 10.10, 11.11 and 12.12 Mega Sales. That’s when you enjoy savings with our cashback, vouchers, discounts, and promo codes. Our advice? Add everything you covet to your wishlist for easy reference, especially during crazy sales season. No worries if you have trouble making your pick, get inspired by the new arrivals and discover section for tailored product offerings. Checkout is fairly simple, all it takes is just a few clicks. Plus, with a variety of payment methods including cash on delivery, online shopping is now hassle-free. Now, finish that with ZALORA VIP to enjoy unlimited free express shipping, priority access to sales and exclusive offers.

Safe Online Shopping with ZALORA -100% Authenticity guaranteed by Brands -Safe transaction - Payment release upon order confirmation -Track your shopping order from payment to delivery. -Shop with confidence - 30 days free return Secure payment - Safely pay using various payment options: ✅Buy Now, Pay Later ✅Cash on Delivery (COD) ✅Credit or debit card ✅PayPal ✅GrabPay ✅E-Gift Card or Wallet Credit

Shop these collections on our Shopping App Online:
👗 Clothes - Fashionable clothing for women, men & kids ranging from dresses, t-shirts, polos, jeans
👜 Accessories - Online shopping of bags, watches, sunglasses
👟 Shoes - Sneakers, heels, sandals
🌙 Ethnic & Traditional Wear - Baju kurung, baju Melayu, and kebaya from top local brands - LÚBNA, Naelofar, NH By Nurita Harith
💍 Jewelleries - Rings, necklaces, earrings from luxury brands
🏠 Lifestyle - From home décor to kitchenware & bedding
💄 Beauty - Makeup, skincare, fragrances for men & women
🧕 Modest Wear - Hijab & inners for women
⚽ Sports - Shop Nike, Adidas, New Balance

Largest Online Collection Of Fashion & Lifestyle Brands at Your Fingertips
- 100% authentic products only
- 500+ international & local brands to choose from
- Experience fast and easy online shopping with exclusive deals, vouchers, markdown prices, free shipping and monthly sales
- Shop for famous brands like H&M, Adidas, Nike, GAP, Mango, Fossil, Marciano, Guess, PUMA, Levi's, Next, Cotton On, Converse
- Makeup and skincare products: Laneige, Benefit, The Ordinary, SK-II, The Body Shop, Lancome, Bulgari, Montblanc, NARS, Innisfree
- Shop fragrances for both men and women from brands: Channel, Coach, Louis Vuitton, Gucci, Burberry
- Browse luxury fashion items from high-end brands: Longchamp, Michael Kors, KENZO, Karl Lagerfeld, Kate Spade, Tommy Hilfiger, Calvin Klein

SEA Awards
* 2016 Markie Award - Best Mobile Experience
* TOP BRAND Online Apparel Gen X Winner 2014-Influential Brands
* Best Choice Online Fashion Store-Best Choice Awards 2014
Contact us URL: customer@sg.zalora.com, customer@ph.zalora.com, customer@hk.zalora.com, customer@id.zalora.com, customer@my.zalora.com, customer@tw.zalora.com
Updated on
Apr 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
451K reviews
Johnver Anareta
April 8, 2024
Decent app for fashion and footwear, I like that I can buy authentic shoes that are prices drop up to almost half or even more than half of it's retail price. However there is a lot of things to improve like the app doesn't have pictures in reviews from buyers and limited models, colorways and stocks on most shoes. Vouchers and discounts are most of the time are on limited time only. Cancellation of order isn't easy. Hopefully Zalora address my concerns but I will definitely still use this app.
7 people found this review helpful
alifadianti rahmania
March 28, 2024
Very long delivery! I placed an order two weeks ago and until now my order has not been sent, my delivery status is always at customs. They said that because the implementation of new regulations at Indonesian Customs and Excise required a longer inspection time than usual. I've forgiven this before, but it was a long time ago, and I'm so disappointed!
32 people found this review helpful
Zalora South East Asia Pte Ltd
April 8, 2024
Hi, Sorry for any inconvenience caused. If you experience issues, please fill in the form at https://zlra.co/3rTVCVN. We always strive to provide the best service to our customers.
Salma Difa Masti
April 3, 2024
Worst app ever. Once my order got cancelled by the seller due to unacceptable reason: they let to display the sold items. My money was back BUT they sent it to Zalora wallet instead of my account. I tried hundred times to get their assistance but turns out their Customer Service is such a failure. I don't suggest anyone to use this e-commerce.
16 people found this review helpful
Zalora South East Asia Pte Ltd
April 4, 2024
Dear customer, apologize and thanks for the feedback. Please reach out to support team according to the country about the cancellation and refund. Malaysia: customer@my.zalora.com Singapore: customer@sg.zalora.com Hong Kong: customer@hk.zalora.com Taiwan: customer@tw.zalora.com Philippines: customer@ph.zalora.com Indonesia: customer@id.zalora.com