Prashansa Meyn
The app was good before, but the latest update messed things up. Even when transactions work fine, it says they failed. So, we have to double-check with the seller to make sure the money went through. It's a pain! Also, when we scan QR codes to pay, the app doesn't clearly show if the payment worked. Instead, it starts a strange timer with animations for no reason. Animations don't matter when basic functionality is gone. It's sad because the app used to be good. Hope issues can be fixed.
1 person found this review helpful
Julie Stan
As a digital designer myself, I used to love this app before the unnecessary UI uplift, it was easy to use and the design was simple and elegant. The features made sense before, requesting money came in less tap counts and was much more intuitive, now it's complicated and frustrating to figure out. The chat function is completely unnecessary btw, never saw the need for it. Primary example of don't ruin something good, not everything needs a complete redesign. 2 star for me
6 people found this review helpful
Steffen Dyhr-Nielsen
- Flag inappropriate
- Show review history
The new mobile pay is a deroute compared to the old version, in terms of user experience. But who cares about users? The new interface is extremely unintuitive, cluttered, and must have functionality like favourites are gone. It seems like users are set aside to support a ridiculous features like "gift wrapping" in some premature hope for extra revenue.. Really bad update to an app that used to be flawless. Sad move.
1 person found this review helpful