롯데시네마

Contains ads
3.4
27.5K reviews
10M+
Downloads
Content rating
Everyone
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About this app

■ Information regarding errors occurring when using the application

1. Information regarding login and payment errors
- Customers who have problems with the Lotte Cinema application login function or payment can receive quick and detailed guidance by contacting the customer center (1544-8855) with the Lotte Cinema ID, device information, date of occurrence, and specific phenomenon.

2. App update or installation error information
- Due to errors in the Google Play Store itself, app updates or initial installation may not proceed properly.
- Please delete data and cache in [Settings - Applications - Google Play Store - Storage] on your mobile phone device and try again.

3. Information regarding application inability to run
- The application may not run on some devices due to problems with the Android webview system.
- Instructions for taking action will be provided through the URL below, so please refer to this when using the application.
https://korea.googleblog.com/2021/03/webview_23.html

4. Other matters
- To comfortably use the Lotte Cinema mobile app, we recommend installing it in an Android OS 8.1 or higher environment.
- If you encounter any problems while using the app, please contact customer service at 1544-8855.

* We are constantly strengthening and monitoring security to protect our customers' information and ensure safe use of the app, so please use it with confidence.

■ Introduction to main functions
1. New main screen
- Check movie information more easily with video content
- Check MY information and event information with one click on the main page

2. Instant reservation
- Quick reservation with one ‘immediate reservation’ button on all pages

3. Baro Ticket
- Immediate entry with ‘Direct Ticket’ without printing a ticket

4. Baropopcorn
- Manufacturing begins immediately after ordering, ‘popcorn right away’ without waiting in line.

■ Access permission information
1. Required access rights
- Device and app history: Error correction and usability improvement

2. Optional access rights
- Notifications: Choose whether to receive notifications of major events and benefits
- Location information: Select whether to use a nearby movie theater (ticket reservation, instant popcorn)
- Camera: Access when reading QR code/barcode information, select whether to use photo or video file upload when making 1:1 inquiries
- Photos, media, files: Upload photos and videos when making 1:1 inquiries to the customer center, select whether to use them when logging in (sending informational push messages)
- Address Book: Select whether to gift tickets to my coupon box or use store gifting

* Even if you do not agree to the optional access permission, you can use the service excluding the functions of the permission.
* How to change access rights: Mobile phone settings > Lotte Cinema
Updated on
Mar 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
27.1K reviews
Daniel Lamblin
July 12, 2022
It's intentionally nonfunctional. Some big wig @ Lotte thought filtering out all internet traffic from outside Korea is smart. It's not. If you're IN KOREA roaming on KT with AT&T, T-Mobile, Google Fi etc you cannot load lottecinema.co.kr and thus the app also will not open. DO NOT BUY A TICKET if that url won't work for you. The cinema WiFi is bad and you won't be able to load your ticket. Also the app and site fail abroad so you cannot buy a friend a movie ticket, or for yourself after arrival
1 person found this review helpful
A Google user
January 8, 2020
Lotte cinema mobile app UI is a very powerful and user firendly well designed based in elaborately interactive function. It will help you to view details of personal information modification or payment details by theater. Moreover you can have very quick response from 1:1 questions. I'm sure it is much better than your expectations!
2 people found this review helpful
A Google user
December 7, 2019
With the new update it totally wiped out my information and now I can't log in like I did before. Instead, I have to create a new f**king account. Does Lotte even care about customer experience?
6 people found this review helpful

What's new

사용성 개선 및 안정성 강화