Kaiser Permanente

4.7
67K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Whether you're at home or on the go, the Kaiser Permanente app gives you a simple, secure way to manage your health — all in one place.

Live in Washington (outside of Vancouver/Longview)? Download the Kaiser Permanente Washington app instead.

With the Kaiser Permanente app, you can easily:
• Email your doctor’s office or Member Services with nonurgent questions
• Schedule, view, and cancel routine appointments and see information about past visits
• Fill or refill most prescriptions, check the status of a prescription order, and see a list of all your medications
• View your medical history, including allergies and immunizations, ongoing health conditions, and most lab test results
• Choose a doctor by browsing our online doctor profiles
• Find facilities and pharmacies near you
• Get care in a way that works for you — online, by phone, or in person
• Access your digital membership card to check in for appointments, pick up prescriptions, and more
• Get personalized reminders and health information as soon as they’re available

To get started, download the app and sign in with your kp.org account. If you haven’t registered yet, you can also create your online account in the app.
Updated on
Feb 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 7 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
63.9K reviews
J R
February 7, 2024
Really good for viewing everything you need all in one convenient place. It's easy to find what you need to look at. As for the critiques, the app is very slow to load contents, and when viewing test results the page reloads every time you back out from looking at results. Oftentimes content like messages or notifications won't load or even appear. Also desperately needs a dark mode.
25 people found this review helpful
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Lezlie Lovett
January 4, 2024
The app is full of text boxes that are intended to provide "useful" information but the reality is that they are in the way. Navigation to the intended destination requires endless scrolling past these obstacles. Also, because of all the unnecessary text boxes, the wait time to load can be excessive. Please go back to a functional, no nonsense format.
58 people found this review helpful
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Kaiser Permanente
February 8, 2024
Hello, Lezlie! We would like to look into your application experience and assist. Please email us at KPmobile@kp.org.
Anthony Nonya
January 29, 2024
Worst app ever. Writing a message is difficult because it doesn't function like any other text box on the internet, the keyboard blocks the send button, it doesn't automatically capitalize the start of a sentence for f sake. You'll see you have two messages, but it doesn't show where. Can't screen shot, which would be really helpful. Can't check in for appointments, that has to be be done in a web browser. Payments are a PIA. There's nothing positive I can say about the way the app functions.
34 people found this review helpful
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What's new

· Updated billing and claims with all-new Understand Your Costs feature: all regions
· New deductible tracker for HDHP, PPO, and POS plans: all regions
· New prescription auto-refill service, shipped free by U.S. Mail: Colorado
· During their digital-account setup, people that are new to KP can now establish permissions to act on another’s behalf: all regions
· New estimated wait times for chat in Get Care Now: Colorado, Georgia, Hawaii, Mid-Atlantic States
· Bug fixes and enhancements