Philip Welch
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Was a great app, then last major update came and it's been downhill ever since. App got slower with the last update, now you have to sign in every time to do anything where pre update you could see your balances and transactions without a sign in. Notifications now show once you do log in and even after saying you want to skip it, it'll show next login, which is whenever you want to check your balance again. Now it's asking for my location every time I log in which is a big no thank you.
2 people found this review helpful
SELCO Community Credit Union
April 5, 2024
Hello Philip ,I am sorry you are experiencing some slowness. Please make sure your Chrome browser and "Android System Webview" is updated as well. To update Webview go to Settings> Apps > Android System Webview > App Details in store > Select Update > restart the phone. If you continue to have trouble please call 800-445-443 or visit a branch.
Jonathan Ayres
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Similar to others, apparently the app is no longer compatible with my OS version (Android 10). It began with the inability to perform transfers and now it won't even display the login screen. Very frustrating for a banking institution to roll out a software upgrade, without notice, that forces users into an expensive hardware upgrade if they want to continue using the service.
20 people found this review helpful
J R
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Update: It's working now. Thank you! This has been a great app for years. But now there's an error occuring. I took a screenshot of the error message that pops up on first loading the app. The message reads "A network connection error has occurred. MalformedURLException" hit ok and the app closes. Cleared cache and cleared saved data, uninstalled, rebooted device. New install and it does the same thing. Some help would be great. I'll call when I get home.
17 people found this review helpful
SELCO Community Credit Union
September 30, 2022
Hello! We apologize for the trouble you've experienced with the app. We've recently resolved the error our members have been receiving within the app. If you’re still unable to use the app, please give us a call at 800-445-4483 and a representative will be able to troubleshoot with you. Thank you.